Travel Health & Safety RSS
Insect Repellent & Sun Block: which goes first?
If you’re in a country that requires you to apply sunblock, there’s a good chance you’ll also need to apply insect repellent.
There are many old traveller’s tales warning if you apply them in the wrong order you'll neutralise one, the other, or both!
A bit like the ‘milk in first?’ debate for tea drinkers, the travel medicine community has been discussing this dilemma for years. So what’s the truth?
The Adventure Doc, Dr Erik McLaughlin MD - worldnomads.com’s roving medico - has been looking at the latest research:
DEET and Sunscreen Together:
The debate on application of sunscreen with DEET is an old one.
Using DEET insect repellent with sunscreen decreases the effectiveness of the sunblock by about 30-40%. So if using both at the same time, be prepared to re-apply sunscreen more often than if using sunscreen alone.
There
are several commercial products that combine DEET and sunscreen into one cream
or lotion. These are generally not as good as using two separate
products.
Which one applied first?
For several years, the Travel Medicine community has preached application of sunscreen first and then DEET applied over the sunscreen.
This information comes from the CDC Yellow Book. Put the sun block on first, allow a period of about 5-10 minutes to allow the sunscreen to dry, prior to applying DEET insect repellent.
This new advice, from the International Society of Travel Medicine, says to apply the DEET first and the sunscreen after. This has prompted a good discussion and a look at the evidence for both sides... or lack of evidence.
Evidence, what evidence?
Simply, there is not good evidence for application of sunscreen before or after DEET based insect repellent.
One
of the experts in the discussion believes that the order in which the two
products are applied has little effect on the decreased efficacy of
sunblock. This decreased protective effect of sunblock when used with
DEET is unavoidable.
The
doctor then went on to hypothesize that the sunscreen applied over the DEET
might interfere with the evaporation of the DEET, thus lowering its ability to
repel mosquitoes. He is also quick to point out that he has not found
decent literature to back this statement.
The other belief is that DEET might be less absorbed by the skin if sunscreen were applied first, protecting the skin. Obviously, the goal is to reduce the skin's absorption of DEET as much as possible. This is also another theory without decent evidence.
Basically, there is no clear, decent evidence that supports these ideas.
Real Life Application
This should raise the issue that a decent study needs to be done, examining this issue.
Lacking decent evidence, Travel Doctors should be cautious about sticking to the old advice of sunscreen before DEET and inform their traveling patients that the data is unclear.
About WorldNomads.com
WorldNomads.com http://www.worldnomads.com keeps you travelling safely. Whether you’re off for a long weekend, looking for the ultimate adventure or living the nomadic dream, you’ll stay safe with Travel Insurance http://www.worldnomads.com/insurance.aspx you can buy online, anytime, and the latest travel safety advice http://journals.worldnomads.com/safetyhub/ .We’ll also help you share your journey with a free travel blog http://www.worldnomads.com/get-a-free-travel-blog.aspx, flirt in over 25 languages with our free language guides http://journals.worldnomads.com/language-guides, have an experience of a lifetime on a travel scholarship http://journals.worldnomads.com/scholarships and donate to a local community development project http://footprints.worldnomads.com/ through our Footprints program.
WorldNomads.com http://www.worldnomads.com/ - an essential part of every adventurous traveller's journey.
5 Things I Wish I Knew Before Going to Bhutan
Bhutan, nestled in the Himalayas the only Vajrayana Buddhist nation in the world, is a destination that few travelers make it to. With stunning natural scenery, a harmonious society, and a strong sense of culture and tradition the Kingdom of Bhutan has been referred to as "The Last Shangrila."
The following is a small collection of things to keep in mind when traveling to the kingdom of Bhutan.
1. Car cautions
It is advisable to avoid public transportation. To avoid being a victim of motor vehicle trauma, which is very common in Bhutan, it is recommended to wear seatbelts and avoid night driving in the mountainous roads of Bhutan that have poor visibility and so many blind bends. Persons traveling by car and 4WD should always be aware to NOT leave valuables inside when parking in tourist sites and villages.
-Prem K. Khatri, Ace the Himalaya
2. Off the mobile
Our mobile phones were not functioning in Bhutan. Since Bhutan is not a common visiting place, Turkey’s GSM operators don't have a roaming contract with Bhutan’s GSM operators. We were completely disconnected. The “real” world was far, far away and I took this situation as an opportunity and blessing. Yet, this is a warning for those people attached to their phones who cannot live without them.
-"ozalp", Virtual Tourist
3. Dzong dress up
When you enter a Dzong (one part temple, one part municipal office), make sure you are dressed properly. Not that you can't wear jeans, but you're not supposed to wear your jacket on your waist, or have your jacket unbuttoned or unzippered.
-"illa", Virtual Tourist
4. Carry cash (or cheques)
There are no credit or debit card ATMs in Bhutan except for the locals. For convenience, it is preferable to have travelers cheques or cash.
-Prem K. Khatri, Ace the Himalaya
5. Tackling the Tiger's Nest
Many travelers want to hike to the top of the ‘Tiger’s Nest’ which is 3,000 meters which is nearly 10,000 feet in elevation. It’s a good idea to bring a telescoping hiking pole. Be sure to drink lots of water before, during and after the hike. And with Bhutan’s typically crystal clear air, be sure to bring your UV coated sunglasses.
-Mark Campbell, Solaia Consulting
About WorldNomads.com
WorldNomads.com keeps our members travelling safely by offering a range of travel services such as Travel Insurance to residents from over 140 countries, the latest travel safety advice, free travel blogs and language guides for your iPhone/ Ipods. We also offer a range of exciting travel scholarships.
Whether you’re heading off for a long weekend, seeking the ultimate adventure or travelling around the world, we’re there with you, helping to keep you safe, covered and getting the most from your travel experience.
Being Safe and Cautious When Travelling
Traveling, as anything in life, can have some risks involved. We always question ourselves, What if “blank” happens? Well, there’s always a “what if…” on our mind but if we are cautious we can prevent those “what if’s” from happening and have an amazing trip!
It doesn’t matter if you’re traveling alone, with friends, or with fellow travelers you met on your way; there are basic precautions and approaches you should try to keep your trip as safe as possible while still having a good time. Our friend Norbert Figueroa from Globotreks shares his tips.
First and foremost, be cautious.
We all want to explore everything, but use your common sense. If you see a desolate area that doesn’t seem too safe, stay away from it. Or at least don’t go by yourself. If you have a local host at your destination, have them go with you; they might know how safe or not the area is. Also, try not walking by yourself on dangerous-looking alleys or late at night.
Be as friendly as you can, but don’t be a simple open book.
If hanging with fellow travelers you met on the way, no matter how friendly they are, keep in mind that they are virtually strangers. So, be careful what you share with them and how you share it.
You should be alert and pay attention to your surroundings.
That includes people too. Always keep an eye on your stuff so you don’t become an easy target to pickpocketers and thieves.
When in Rome, do as the Romans do…
I know you’ve heard that one before. Right? Well, the phrase says it all. This helps from attracting the wrong attention or from unknowingly insulting a different culture.
Try being inconspicuous.
Of course that big backpack on your back doesn’t help achieve this, right? But, when not carrying your backpack try looking as less touristy as you can. It’s kind of cliché to have that tourist look by wearing the “I love NY” (or whatever destination) t-shirt and by wearing that big flag patch from your country on your bag. You know… dress as you would dress normally back at home and dress appropriately for the place (i.e. sacred places, museums, etc.).
There’s nothing better than being confident while traveling.
This is key to any traveler. Be confident or at least fake it. Act like you know where you are even if you don’t. Even though there’s nothing wrong with this, but flapping your map in the middle of a crowded street will definitely attract some attention, specially the scammers’ attention. Doing that just made you an easy target. So, if you need some direction, ask someone (still with confidence) or go inside a store or café and peek your map.
Always be polite.
Not only it’s a good manner but also a way to have a good standing among other people. Don’t offend the locals with rude and crass behavior. You don’t have to be goody two-shoes but at least have a common sense of behavior.
So, these are just some “safety and approach” tips that will help you have a fun and amazing trip while being safe and cautious. After all, you are traveling to have fun, right? Thought so… Being cautious is not about restricting yourself, it is about having common sense. Exercise it!
About WorldNomads.com
WorldNomads.com keeps you travelling safely. Whether you’re off for a long weekend, looking for the ultimate adventure or living the nomadic dream, you’ll stay safe with Travel Insurance you can buy online, anytime, and the latest travel safety advice. We’ll also help you share your journey with a free travel blog, flirt in over 25 languages with our free language guides, have an experience of a lifetime on a travel scholarship and donate to a local community development project through our Footprints program.
Get inspired: Read more stories from WorldNomads.com and keep travelling safely.
WorldNomads.com - an essential part of every adventurous traveller's journey.
Ski Safety - Staying Safe on the Snow
Ski season in the southern hemisphere, and you can choose to go ‘down under’ in Australia or New Zealand, or take your snow with a Latin American flavour at Portillo in Chile (only an hour from Santiago) and Bariloche in Argentina.
Wherever you go it pays to follow a few tips, to make sure your trip doesn’t end in icy tears.
Rule number one, ski, or board, to your ability. If you’re not ready for a black run, don’t try it (and don’t let your mates talk you into it).
The statistics tell the tale; most injuries happen to novice skiers, on the first day of their trip, on the beginner’s slope.
Like the first-time skier hobbling from the medical centre who declared to concerned onlookers she’d torn her crucial ligament.
Well, it is crucial to skiing, but medically speaking it’s the anterior cruciate ligament, a dense sinewy bit inside the knee which stops the femur and the tibia from floating around independently (ouch!). She was a typical ski injury; going home before her holiday had really begun.
At Australia’s Perisher Blue, which has great facilities for first-time skiers, the President of the ski patrol, Peter Kaim, says a ‘gung-ho’ attitude with skiers who’ve never had a lesson is a recipe for trouble.
“The most common injuries are broken wrists and dislocated shoulders for boarders, knees for skiers. The best advice I can give is read the Alpine responsibility code”, he says.
Alpine Responsibility Code
The code’s first two points are 'ski in control' and 'get lessons', but it also lays out a few rules of the road, which apply to experienced skiers as well as novices:
· As you ski downhill, give way to skiers below you as you overtake.
· Don’t stop where trails merge or you can’t be seen from above.
· When entering a trail, look uphill and give way.
· Don’t ski or board if you’re impaired by drugs or alcohol
Follow the rules, or risk losing your lift pass, the ski patrol will take it away if you’re being an idiot.
Ski Insurance
By the way, injure yourself while affected by drugs or alcohol and your travel insurance won’t pick up the bill.
In fact, do anything where you deliberately put yourself in danger (like jumping off that cornice that’s been closed all winter) and you’re on your own.
Given that any medical treatment at a ski resort will involve an ambulance ride, and possibly air evacuation to an off-mountain hospital, it could be expensive.
Stay within the resort boundaries, stay within the rules, and you’ll be covered.
You might even get back pre-paid costs of lift passes and lessons if your injury keeps you off the snow for a just day or two. You can pick-up where you left off and not be out of pocket.
It’s rare to see an experienced skier or boarder in the medical centre, because the incidence of injury declines dramatically with skill, which is just another reason to sign-up with the ski school.
But with experience comes responsibility. Sure, you’re good enough to try that pristine powder on the heli-ski trip. Maybe you can pull off that full-double-full-full, but make sure you stick it, because what's called "high risk snow activity" is not covered by most insurance (that includes heli-skiing, ski acrobatics, snowmobiling and any motorised assisted skiing, plus ski-joreing - being towed by a horse. No, seriously, it's a sport!).
Back to Peter Kaim at Perisher, who says being safe is a matter of common sense. “But it’s surprising how many people leave common sense behind when they get on the snow.”
Put A Lid On It
Peter’s also an advocate of helmets. “We recommend them, and more and more resorts, especially in the U.S. are considering making them compulsory.” He says.
“I was called to help a skier who’d fallen and hit his head on a rock. He required stitches, but if he’d been wearing a helmet I wouldn’t have been needed there at all.”
Drive Safe - Ski Safe
The number one danger to skiers and boarders isn’t on the snow… it’s the drive to the snowfields. If you’re staying off-mountain, the drive down rapidly freezing roads after a hard day’s skiing is fraught with danger.
In Australia where people will drive for five or six hours after work on a Friday night to get a weekend on the snow, extra care is needed. Take your time, have breaks every couple of hours or share the driving. Slow down on winding mountain roads, and watch out for shaded parts of the road where ice may form. Make sure you have snow chains AND you know how to fit them.
There are more great safety tips, including advice on how to spot and treat hypothermia and what to do if you’re lost, available from snowsafe.
Keep skiing safely.
About WorldNomads.com
WorldNomads.com keeps our members travelling safely by offering a range of travel services such as Travel Insurance to residents from over 140 countries, the latest travel safety advice, free travel blogs and language guides for your iPhone/ Ipods. We also offer a range of exciting travel scholarships.
Whether you’re heading off for a long weekend, seeking the ultimate adventure or travelling around the world, we’re there with you, helping to keep you safe, covered and getting the most from your travel experience.
Jamaica - re-issued alert for Kingston
The US State Department re-issued its travel alert for Kingston, Jamaica and surrounding areas on 24 June 2010, warning its citizens of the possibility of continuing sporadic violence.
The government of Jamaica has imposed a State of Emergency for West Kingston, St Andrew and St Catherine's Parish, which includes Old Spanish Town, as they continue to seek out criminal gangs and their supporters.
The emergency was sparked on 23 May 2010 when Jamaican police and military personnel began an operation to arrest alleged drugs and weapons trafficker Christopher "Dudus" Coke. The clashes resulted in an estimated 73 deaths.
Coke has been arrested and faces extradition to the U.S. but police operations against criminal gangs continue.
The U.S. State department warns that further violent clashes are likely to break out without warning. The airport may be closed at short notice. Read the travel alert here.
A number of other foreign governments have advised their citizens to reconsider their need to travel to Kingston at this time, and to exercise a high degree of caution while in Jamaica generally. Check with your airline or travel provider.
The WorldNomads SafetyHub Blog has detailed survival tips information for travellers caught up in this or other natural disasters here.
Avoiding civil unrest
- Avoid public gatherings or demonstrations, and areas where you see police or military movement.
- Monitor local media reports and follow the advice of police and military.
- If you suspect unrest or violence has broken out close to you, remain in your hotel room and follow the instructions of staff, police and military authorities.
- Keep an eye on airline websites if you are travelling through Kingston to find out about travel disruptions or redirections.
- Advise friends and family of your location via phone, email or on your travel blog, just in case the situation deteriorates.
What is the official Govt Travel Advice?
This data can change frequently, so please check your local Government's travel advisory website. Also, register with your foreign affairs department or Consulate so they can easily find you in the event of an emergency.
How will this affect my travel insurance?
For World Nomads policy holders, please check your policy wording to ensure you know what is covered (and not covered) or contact us for advice:
Australia & New ZealandFor policies underwritten by Allianz purchased on or before 30 Nov 2009 - Click Here for policy wording and contact 1300 729 467 (within Australia), 0800 630 117 (within New Zealand) or +61 7 3305 7499 (reverse charges while overseas) worldnomads@mondial-assistance.com.au
For polices underwritten by Lloyd's purchased on or after 01 Dec 2009 - Click Here for policy wording and contact 1300 625 229 (within Australia), 0800 807 717 (within New Zealand) or +61 2 8263 0487 (while overseas) travelclaims@cerberusspecialrisks.com.au
United Kingdom & Ireland
United Kingdom Customers - Click Here for your policy wording and contact World Nomads Claims UK +44 (0)845 643 2629
Ireland Customers - Click Here for your policy wording and contact info@csal.co.uk World Nomads Claims Ireland +44 (0)1702 427 202 info@csal.co.uk
United States
United States Customers - Click Here for policy wording or contact World Nomads Claims US 1.800.654.1908 (toll free within US)
+1.804.281.5700 (Collect) AssistanceGroup@MondialUSA.com
Canada
Canadian Customers - Click Here for your policy wording or contact World Nomads Claims Canada +1 (519) 342 4947 infocanada@worldaccess.com
Other Countries
Other Country Customers - Click Here for your policy wording or contact World Nomads Claims +45 33 15 33 00 emergency@ihi.com
The WorldNomads.com website will continue to monitor this situation in the SafetyHub blog.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com- an essential part of every adventurous traveller's journey.
Brazil floods UPDATE
UPDATE: Thursday 24 June 2010
The military and state rescue services are continuing attempts to reach towns cut off by floods which followed several days of torrential rain in Brazil's north-east.
The floods have affected Alagoas and Pernambuco provinces, with communities along the Mundau River which runs through Alagoas state the worst hit. AFP reports Rio Largo, 40 kms (25 miles) from the state capital, Maceio, was all but destroyed when a swollen dam burst, sending a torrent of water through the town.
With roads and railways washed away, food and emergency supplies are being delivered by boat and helicopter to the many thousands made homeless. Estimates vary, but between 40,000 and 180,000 people have been forced to flee their homes.
The number of confirmed dead has risen to 45, but with hundreds still unaccounted for the toll is expected to rise.
There has been 40 cm (13 inches) of rain in the past four days, and more is expected.
Issues for travellers:
Clean Water:
Widespread flooding often also contaminates clean water supplies - when the sewers fill up, everything just flows out.
Frequent hand washing helps keep germs at bay. (If a traveler becomes unwell within six weeks of returning home and has fever, rash, respiratory illness or any other unusual symptoms, advise a physician of having just returned from a disaster-affected region.)
Drink only bottled, boiled or disinfected water. For more information refer to the CDC website.
Getting out:
Follow all advice from either your medical assistance service and/or local emergency service team and authorities to move to safe zones or transport to take you to the airport for evacuation.
What is happening to me and who do I call?
- It is important to remember that the situation you are in can be extremely stressful.
- Keeping an item of comfort nearby, such as a family photo, favorite music, or religious material, can often offer comfort in such situations.
- Call home and your country's Consulate or Embassy to let them know where you are, if you are alright and if you need any assistance.
If you become unwell within 6 weeks of returning with fever, rash, respiratory illness or any other unusual symptoms seek medical attention and tell them that you were recently in a Disaster affected region.
Advice for World Nomads policy holders:
Call the emergency assistance hotlines should you need immediate attention (phone numbers below for WorldNomad's policy holders).Please have your name, location and phone number ready when you call (and policy number if available)
Emergency assistance numbers for World Nomads policy holders:
Australian and New Zealand travellers (Specialty Assist for policies purchased on or after 01 Dec 2009):
Email: operations@specialty-assist.com
Telephone: +44 (0)20 7902 7405
Australian and New Zealand travellers (Mondial Assistance Australia policies purchased prior to Dec 1, 2009):
Email: medicalnotes@mondial-assistance.com.au
Telephone: +61 7 3305 7499 (While overseas, reverse charges)
Telephone: 1300 729 467 (Within Australia)
Telephone: 0800 630 117 (Within New Zealand)
UK travellers (Specialty Assistance Services):
Email: assistance@specialty-group.com OR assistance@mstream.co.uk
Telephone: +44 (0) 845 643 2628
Irish travellers (Specialty Assistance Services):
Email: assistance@mstream.co.uk
Telephone: +44 (0)20 7902 7403
USA travellers (Access America):
Email: AssistanceGroup@MondialUSA.com
Telephone: +1-877-257-8108 (toll free within US)
Telephone: +1-804-281-5789 (Collect)
Canadian travellers (Mondial Assistance Canada):
Email: nomad.inquiries@mondial-assistance.ca
Telephone: +1-866-759-2892 toll-free from the U.S., Canada, Puerto Rico and U.S. Virgin Island or
Telephone: +1-519-342-4947 collect from anywhere else in the world
For all other travellers (ihi Bupa):
Email: emergency@ihi.com
Telephone: +45 33 15 33 00 (not toll free))
Read more from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
Brazil flooding in north-east: advice for travellers
Overview of the situation
Several days of heavy rain has sparked severe flooding in north-eastern Brazil. 31 people are confirmed dead, thousands are missing, and 40,000 people are homeless in the states of Pernambucco and Alagoas.
A spokesman said 1,000 people are missing in Alagoas, 500 from the town of Uniao dos Palmares alone.
Alagoas is a popular summer destination because of its many beaches, but visitor numbers decline during winter.
Thousands of kilometers of roads have been washed away, hindering rescue and aid operations.
More rain is predicted for the region.
From BBC News and CNN Tuesday 22 June, 2010
Issues for travellers
Clean Water:
Widespread flooding often also contaminates clean water supplies - when the sewers fill up, everything just flows out.
Frequent hand washing helps keep germs at bay. (If a traveler becomes unwell within six weeks of returning home and has fever, rash, respiratory illness or any other unusual symptoms, advise a physician of having just returned from a disaster-affected region.)
Drink only bottled, boiled or disinfected water. For more information refer to the CDC website.
Getting out:
Follow all advice from either your medical assistance service and/or local emergency service team and authorities to move to safe zones or transport to take you to the airport for evacuation.
Issues for travellers:
What is happening to me and who do I call?
- It is important to remember that the situation you are in can be extremely stressful.
- Keeping an item of comfort nearby, such as a family photo, favorite music, or religious material, can often offer comfort in such situations.
- Call home and your country's Consulate or Embassy to let them know where you are, if you are alright and if you need any assistance.
If you become unwell within 6 weeks of returning with fever, rash, respiratory illness or any other unusual symptoms seek medical attention and tell them that you were recently in a Disaster affected region.
Advice for World Nomads policy holders:
Call the emergency assistance hotlines should you need immediate attention (phone numbers below for WorldNomad's policy holders).Please have your name, location and phone number ready when you call (and policy number if available)
Emergency assistance numbers for World Nomads policy holders:
Australian and New Zealand travellers (Specialty Assist for policies purchased on or after 01 Dec 2009):
Email: operations@specialty-assist.com
Telephone: +44 (0)20 7902 7405
Australian and New Zealand travellers (Mondial Assistance Australia policies purchased prior to Dec 1, 2009):
Email: medicalnotes@mondial-assistance.com.au
Telephone: +61 7 3305 7499 (While overseas, reverse charges)
Telephone: 1300 729 467 (Within Australia)
Telephone: 0800 630 117 (Within New Zealand)
UK travellers (Specialty Assistance Services):
Email: assistance@specialty-group.com OR assistance@mstream.co.uk
Telephone: +44 (0) 845 643 2628
Irish travellers (Specialty Assistance Services):
Email: assistance@mstream.co.uk
Telephone: +44 (0)20 7902 7403
USA travellers (Access America):
Email: AssistanceGroup@MondialUSA.com
Telephone: +1-877-257-8108 (toll free within US)
Telephone: +1-804-281-5789 (Collect)
Canadian travellers (Mondial Assistance Canada):
Email: nomad.inquiries@mondial-assistance.ca
Telephone: +1-866-759-2892 toll-free from the U.S., Canada, Puerto Rico and U.S. Virgin Island or
Telephone: +1-519-342-4947 collect from anywhere else in the world
For all other travellers (ihi Bupa):
Email: emergency@ihi.com
Telephone: +45 33 15 33 00 (not toll free))
Read more from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
Travel Alert - G20 Toronto Canada
The G20 summit is being held at Toronto's Metro Convention Center on June 26 - 27 2010. There are plans for demonstrations and protests by groups opposed to the event. At past summits these demonstrations have turned violent.
A protest group has already firebombed a Bank of Canada branch in Ottawa, and announced it intends to disrupt the G20 meeting.
The Metro Convention Center is adjacent to Toronto's entertainment district and the landmark, CN Tower. Both of these locations are immediately outside a secure perimeter established by police (map). Expect increased security measures around this perimeter. Local authorities are also warning of significant traffic disruption.
Several countries, including the US, have warned their citizens to avoid the downtown area during the summit.
If you are in the vicinity you should avoid demonstrations and public gatherings, and follow the instructions of police and security officials.
Generally, travel insurance policies will not cover you if you actively participate in the protests, or disregard the instructions of law enforcement officers.
There is also a G8 summit on June 25 - 26 2010 in Huntsville, Ontario.
Large scale protests are not expected at this venue, but visitors should exercise caution during that time and ensure their personal safety by avoiding public gatherings. You should follow the instructions of law enforcement agencies at all times.
UPDATE: Thailand political situation
A number of countries, including the United Kingdom and Australia have downgraded travel warnings for Thailand, but are still urging visitors to exercise a high degree of caution throughout the country, especially Bangkok, because of ongoing political instability.
A state of emergency remains in force in the capital and 23 provinces 3 weeks after violent confrontations with anti-government “Red Shirt” protesters, but a nighttime curfew has been lifted.
A spokesman for the Prime Minister, Abhisit Vejjajiva, said there was no fear of immediate flare-ups by the “Red Shirts” protesters, but the state of emergency would remain in force.
There have been a number of peaceful public events in central Bangkok in recent weeks, encouraging Thais and foreigners to return to shopping and restaurant areas affected by the clashes.
Despite this, commentators warn there are many unresolved issues and elements of the “Red Shirts” movement, dissatisfied with the outcome of the last protests, may re-group.
As a consequence visitors should be aware that political, potentially violent, demonstrations may erupt at any time.
They are urged to continue to monitor the situation through local media, to stay away from public gatherings, avoid unnecessary visits to government buildings, and to follow the advice of Thai authorities.
In accordance with the state of emergency, some civil liberties have been suspended, and visitors are warned they may be subject to security checks at military roadblocks and government buildings.
*Provinces under the declared state of emergency:
Ayutthaya, Chiang Mai, Chiang Rai, Chaiyaphum, Chonburi (including Pattaya), Kalasin, Khon Kaen, Lampang, Maha Sarakam, Mukdahan, Nakhon Pathom, Nakhon Rachasima, Nakhon Sawan, Nan, Nong Bua Lambu, Roi Et, Sri Saket, Sakon Nakhon, Nonthaburi, Pathum Thani, Samut Prakarn (including Suvarnabhumi International Airport), Ubon Ratchathani, and Udon Thani.
Top 10 Medical Tips for Travelling to the 2010 World Cup
1.Visit your doctor
Visit your local doctor one month prior to your intended trip departure date. To discuss your travel plans, accommodation and potential health concerns or risks at your destination country
2. Get your immunizations up to date
Discuss with your doctor or a Travellers Medical and Vaccination Centre (TMVC) about the current immunisation recommendations for South Africa. Currently these include consideration for immunisation against the following diseases Measles/Mumps/Rubella (MMR Vaccine), Diphtheria/Pertussis/Tetanus (DPT, Bostrix), Polio, Hepatitis A & B and Typhoid may be advisable.
If you intend to travel and a lot of your time will be in rural South Africa involving camping or hiking then you should discuss the option of a rabies immunisation with your health care professional.
Malaria is also present in Mpumalanga Province, Limpopo (Northern) Province, and northeastern KwaZulu-Natal as far south as the Tugela River and is present in Kruger National Park; if you are traveling to these areas you may which to consider obtaining anti-malarial medication from your doctor or International Travel Vaccination Centre
Further information can be found at the CDC website or the Travel Doctor
3. Consider a Flu Vaccination
Consider having your seasonal flu & H1N1 immunisation prior to your travel. Discuss this with your Healthcare provider. There will be people coming from around the world to South Africa, it may no longer be the flu season in your home country but other travellers could carry the flu virus. Take a small bottle of an alcohol based hand rub or hand hygiene on the go and regularly wash your hands with soap and fresh water. Remember cough etiquette, use a tissue and dispose of it appropriately.
4. Pack insect repellent
Take DEET insect repellent to keep away the flying insects which may carry dengue fever and malaria. Ensure you wear long sleeved shirts and pants. Avoid being outside at dusk and dawn which is the time most flying insects are out and about.
5. Pack a first aid kit
Pack a first aid kit or Travel Emergency Medical Kit which includes sterile dressings, gloves and with medication for diarrhoea (Over the counter) which you can obtain at your local pharmacy.
6. Carry your medications in your hand luggage
Carry enough of your medications for the duration of your trip and another two weeks supply in case of unexpected circumstances. Keep your medication in the original packaging. Be sure to follow security guidelines at all airports. Always take a letter from your local doctor listing the medication you are carrying and that they have been prescribed for your use. Some medications may be prohibited in some countries so it is recommended that you contact the South African consulate or embassy for further information.
Carry your medication in your carry on board bag. Do not place it in your suit case in the hold of the aircraft. Suitcases’ frequently go missing and your medication may not be available at your destination which can cause you a lot of undue stress and concern.
7. If you get sick, see a health care professional
If you develop a fever and diarrhoea you should see a health care professional as soon as possible, and call your World Nomads Emergency Assistance Phone number for advice. Cholera does occur in South Africa, usually in rural areas, however there have been periodical outbreaks in other locations.
8. Drink bottled water
Take care with your food and water; always wash your hands before eating. Drink only bottled or boiled water. Don’t drink from fountains or tap water and avoid ice cubes. Remember it is safe to eat if you can cook it, peel it or boil the food before you eat it.
9. If it's not on it's not on!
Always observe safe sex practices, this means always use a condom and/or dental dam. HIV infection rates are known to be very high in South Africa, not to mention other sexually transmitted diseases. You don’t want to bring home an unwanted surprise disease.
10. Take out travel insurance
Don’t forget to take out Travel insurance before you go as you never know when you may need it and medical costs overseas can be expensive. If you feel unwell contact your travel insurance medical assistance company as soon as possible. Make sure you keep a copy of your policy on you at all times. World Nomads Travel Insurance medical assistance companies have a toll free number and can also receive collect call. Remember they are open 24-hours a day. They can provide you with emergency information and help in obtaining emergency medical assistance.
Important Phone Numbers for South Africa
Contact details for emergencies:
Emergency telephone numbers are for exactly that - emergencies - so don't clog up these vital lines with general or non-emergency calls.
10111 - Nationwide Emergency Response
- Dial the telephone number 10111 from anywhere in South Africa.
- A call centre operator will answer the incoming call, take all necessary particulars and assign the complaint to a Flying Squad patrol vehicle, or the local police station, to attend the incident.
011 37 55 911 - City of Johannesburg Emergency Connect
- 24-hour emergency services relating to all-life threatening situations, including ambulances, fire engines and metro police.
- Appropriately qualified
Government numbers:
086001-0111 - Report a crime
080011-2040 - Report unfair conduct by a government official
080060-0933 - Report corruption in or out of government
(012) 320-0431 - Report unfair conduct by police
080001-2322 - HIV/AIDS support
0800 002587 (toll free) - Joburg Anti-Corruption Unit
Kingston Jamaica - Civil Unrest
Overview of the situation
Jamaican defence forces and police are involved in an operation to arrest an alleged drug baron and weapons trafficker wanted in the USA, resulting in widespread unrest in the capital, including gun battles which have claimed as many as 60 lives since Sunday May 23rd.
The fighting has intermittently closed the Norman Manley International Airport. (Check with your airline or travel provider if you plan to transit through the airport in the next few days.)
On May 24th the US State Department issued a warning to its citizens to stay away from Kingston and its surrounds.
Other nations are considering their response and may issue their own warnings.
As of May 25th (local time) there were no reports of unrest spreading to major tourist areas.
The WorldNomads SafetyHub Blog has detailed survival tips information for travellers caught up in this or other natural disasters here.
Avoiding civil unrest
- Avoid public gatherings or demonstrations, and areas where you see police or military movement.
- Monitor local media reports and follow the advice of police and military.
- If you suspect unrest or violence has broken out close to you, remain in your hotel room and follow the instructions of staff, police and military authorities.
- Keep an eye on airline websites if you are travelling through Kingston to find out about travel disruptions or redirections.
- Advise friends and family of your location via phone, email or on your travel blog, just in case the situation deteriorates.
What is the official Govt Travel Advice?
This data can change frequently, so please check your local Government's travel advisory website. Also, register with your foreign affairs department or Consulate so they can easily find you in the event of an emergency.
How will this affect my travel insurance?
For World Nomads policy holders, please check your policy wording to ensure you know what is covered (and not covered) or contact us for advice:
Australia & New ZealandFor policies underwritten by Allianz purchased on or before 30 Nov 2009 - Click Here for policy wording and contact 1300 729 467 (within Australia), 0800 630 117 (within New Zealand) or +61 7 3305 7499 (reverse charges while overseas) worldnomads@mondial-assistance.com.au
For polices underwritten by Lloyd's purchased on or after 01 Dec 2009 - Click Here for policy wording and contact 1300 625 229 (within Australia), 0800 807 717 (within New Zealand) or +61 2 8263 0487 (while overseas) travelclaims@cerberusspecialrisks.com.au
United Kingdom & Ireland
United Kingdom Customers - Click Here for your policy wording and contact World Nomads Claims UK +44 (0)845 643 2629
Ireland Customers - Click Here for your policy wording and contact info@csal.co.uk World Nomads Claims Ireland +44 (0)1702 427 202 info@csal.co.uk
United States
United States Customers - Click Here for policy wording or contact World Nomads Claims US 1.800.654.1908 (toll free within US)
+1.804.281.5700 (Collect) AssistanceGroup@MondialUSA.com
Canada
Canadian Customers - Click Here for your policy wording or contact World Nomads Claims Canada +1 (519) 342 4947 infocanada@worldaccess.com
Other Countries
Other Country Customers - Click Here for your policy wording or contact World Nomads Claims +45 33 15 33 00 emergency@ihi.com
The WorldNomads.com website will continue to monitor this situation in the SafetyHub blog.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com- an essential part of every adventurous traveller's journey.
Cuban Health Insurance Requirements - Information
Following is updated travel information regarding travel to Cuba provided by the Cuban Government:
INFORMATION FOR TRAVELERS TO CUBA AS AT: 01 May 2010
The Government of Cuba decided last February 16, that all travelers, foreign and Cubans living abroad, coming to the island from May 1, 2010 and thereafter shall take out a medical insurance policy.
To meet such requirement, travelers shall have a travel insurance which covers medical expenses or a policy for medical expenses with coverage in Cuba.
The insurance policy should be taken out at the home country of departure. Travelers, who, exceptionally, do not have insurance at arrival, could take out a policy of insurance and assistance from Cuban insurance companies at the airport, port or marina.
Travel insurance from Cuban insurance companies and most international insurance companies receive travel assistance services in Cuba from Asistur S.A, available 24 hours all year round.
Experience shows that over 80% of visitors to Cuba have insurance coverage, from companies at their countries of origin covering their medical expenses in Cuba.
Residents in the United States traveling to Cuba will have to take out their insurance policy at their home country of departure from Cuban insurance companies. The arrangement shall be made through agencies associated with Havantur-Celimar Company. US insurance companies do not provide coverage in the Cuban national territory.
Upon demand after their arrival, travelers shall present a policy, insurance certificate or travelling assistance card valid for the time span they will stay in Cuba.
Visitors to Cuba will not only find the natural beauty of the island and the proverbial hospitality of its people, but also absolute safety, which includes, of course, welfare and health. In case of any medical emergency, the Cuban health system guarantees the necessary medical care through a network of policlinics and hospitals, covering every corner of the island. Primary health care is provided in most of hotel facilities.
For more information when planning your trip to Cuba please, visit our web site or any Cuba embassy or consulate next to you, or any Cuban Tourism Office.
Likewise, you can visit (www.cubatravel.cu) or Asistur insurance company at (www.asistur.cu)
UPDATE: Information regarding the civil unrest in Thailand for World Nomads Policy Holders
Following the escalated situation in Thailand, the following information is relevant for World Nomads policy holders travelling to and already in Thailand.
We are aware that this is a stressful time for our members who are directly affected by this event and wish to remind members with travel insurance to refer to your policy wordings for important information regarding cover under your policy.
Please note: If you choose to travel to Thailand or a specific area of Thailand against the advice issued by your country’s foreign office or government, you may not be covered by World Nomads Travel Insurance.
If you need emergency assistance or are concerned about your travel insurance cover, contact us. We also suggest that you contact your travel providers as soon as possible if you have been affected.
Our advice changes depending on your country of residence:
Australian and New Zealand Policy Holders
UPDATED: 21 May 2010
We recommend that you follow the most recent advice provided by Smartraveller (AUS) or Safetravel (NZ) to “do not travel to” Bangkok (not including Suvarnabhumi International Airport) and Yala, Pattani, Narathiwat and Songkhla, and use extreme caution whilst travelling in other parts of Thailand.
For policy holders currently in Thailand:
For travel insurance policies issued prior to Friday 23 April 2010, depending on the latest travel advisory, your policy may include cover for cancellation or rearrangement of your journey, or the unused portions of your journey, as a result of current civil unrest:
- If you were in Thailand with pre-booked travel expenses to Bangkok or an area where it is advised to “do not travel” on or before the change in travel advisory on 19 May 2010, your policy may provide cover for cancellation costs including amendment or additional travel and accommodation expenses, whichever is the lesser, due to the current civil unrest.
- If you were in Bangkok before or at the time the change of travel advisory on 19 May, 2010, your policy may included cover if your scheduled transport services have been cancelled or your accommodation has been made uninhabitable by the current civil unrest or if you are unable to reach your accommodation/destination.
If you chose to travel to Bangkok after 19 May 2010 or plan to travel after 19 May 2010 and travel against the travel advisory of “do not travel”, no matter when your policy was purchased, there will be no cover for any expenses that result from the current civil unrest, including cancellation, amendment or additional travel and accommodation expenses.
For travel insurance policies issued on or after Friday 23 April 2010, there is no cover at this time to claim for cancellation or amendment expenses relating to the current civil unrest.
Bangkok Airport is currently considered safe to transit and is not included in the current "do not travel advice". If you are transiting through Bangkok for 24 hours or less, and are not leaving the airport precinct, your policy (no matter when you purchased it) does not cover cancellation or rearrangement expenses. You must continue to check Smartraveller & Safetravel for the latest advice.
It is advised that you contact your airline/tour operator to discuss what will happen with regard to continuing your travel plans. You may also want to consider contacting family or friends back in AUS or NZ to keep them informed of your whereabouts.
If violence breaks out you should stay indoors, avoid all demonstrations and large gatherings, monitor the media and regularly check:
- Smartraveller (AUS) or call 1300 555 135 within Australia (local call cost) or +61 2 6261 3305 from outside Australia
- Safetravel (NZ) travel advice or call +64 4 439 8000
The Australian Embassy in Bangkok is still operational. However, due to ongoing violent clashes in central Bangkok, including in front of the Australian Embassy, the Embassy will be closed to visitors from Monday 17 May 2010 until further notice.
Due to protest activity and an intensified presence of security forces in the immediate vicinity of the New Zealand Embassy in Bangkok (located in Wireless Road) will be closed until further notice. New Zealand citizens in Thailand who require emergency assistance from the Embassy should contact the Embassy’s duty officer on the following number: +66 81 837 7240
If you are planning to travel to
Thailand:
If your travel insurance policy was issued on or after Friday 23 April 2010, there is no cover at this time to claim for cancellation or amendment expenses relating to the current civil unrest.
If you choose to travel to any part of Thailand against the travel advisory of “do not travel”, no matter when your policy was purchased, there will be no cover for any expenses that result from the current civil unrest, including cancellation, amendment or additional travel and accommodation expenses.
If you are travelling to Bangkok after
28 May, we reserve the right to review the situation at that time. Cover
may only apply when scheduled transport services have been cancelled or your
accommodation has been made uninhabitable by civil unrest or if you are unable
to reach your accommodation/destination. Should the situation change, a further
advisory will be issued.
We advise you to contact your travel agent or travel provider regarding the best option in altering your trip. Some airlines and operators are providing penalty-free options to amend travel arrangements.
If you have re-scheduled your trip
for a later date your existing policy will be transferred /extended to
cover
the new dates. Please contact us to confirm this
Further information for Australian
and New Zealand Policy Holders:
Please be aware that your policy
specifically excludes coverage if your claim arises because you did not
follow
advice in the mass media of a government or other official body’s
warning:
- against travel to a particular country or parts
of a country
- of a strike, riot, bad
weather, civil commotion
or contagious disease;
Contact us:
In the event of an emergency: If you are or have been injured as a
result of the civil unrest we urge you to contact our emergency assistance partners, Specialty Assist
on: +44
(0) 20 7902 7405
All other questions, please contact
our Customer Service team on 1300 787 375 if in Australia or +61 2 8263 0400
while overseas or email infoAUS@worldnomads.com
or infoNZL@worldnomads.com
British
& Irish Policy Holders
Please note: the following advice was issued on April 30, 2010. Please check back for updates or contact us.
Policy holders
currently in Thailand :
- We recommend that extreme caution is used whilst travelling in Thailand and to avoid all demonstrations and large gatherings.
- You should consider whether it is essential for you to travel within the city of Bangkok. If violence breaks out you should stay indoors, monitor the media and regularly check Foreign Office travel advice.
- If the situation changes then you are advised to contact the airline/tour operator to discuss what will happen with regards to continuing your travel plans.
- You can keep up to date with the Foreign Office travel advice or you can contact the Foreign Office (FCO) advice line on +44 207 008 0000
- You may want to consider contacting family or friends back in the UK to keep them informed of your whereabouts.
- There is a British Embassy situated in Bangkok who may be able
to provide you
with consular assistance.
- Please contact your airline or tour operator before travelling to make sure your flight is still operating.
- If your journey is not essential and you can make alternative arrangements please consider doing so. If you do decide to travel you are advised to regularly review your security arrangements.
- Your policy will cover you whilst in Thailand providing the advice given by the FCO doesn’t change. At the moment the FCO advises against ‘all but essential travel to Thailand’. If this changes to advise against ‘all travel to Thailand’ then your cover may be affected. If this occurs it is likely that airlines will cancel flights, in this event you will need to contact them.
- Please check the Foreign Office website regularly in order to receive the most up to date information and advice.
- If you have booked a trip and the airlines cancel your flights due to the current situation you will need to contact your tour operator/airline. It is anticipated that airlines will make a full refund of your flight cost or offer an alternative flight.
- If your trip is a package holiday and your flights are cancelled operators must refund you the full cost of the holiday or offer an alternative trip. Often if you have booked on a package trip the tour operator may offer 3 main options:
1. deferring the start date of your trip
2. transferring to another holiday of the same or similar value, or
3. a refund of the cost of the whole holiday.
- If you have purchased a single trip policy and your outbound flight is cancelled and you do not travel we will refund your premium.
Contact us:
For emergency assistance, contact our partner Millstream
+44 (0) 845 643 2628 or assistance@specialty-group.com OR
assistance@mstream.co.uk
All other questions: +44 (0)845 838 4718
United States of America
Policy Holders
UPDATED: 21 May 2010
The Department of State recommends against travel to Bangkok and non-essential travel to the rest of Thailand at this time.
The U.S. Embassy, including visa operations, was closed on Friday, May 14 and will be closed on Monday, May 17. If security issues persist, the U.S. Embassy may continue to close. American Citizen Services (ACS) will be available for emergencies only. The emergency after-hours telephone number is 66-2-205-4000.
Policy holders planning to travel to or in Thailand:
As per the general exclusions
section of the policy wording, policies insured with Jefferson or BCS Insurance
Company are not covered for any loss that results directly or indirectly from
war (declared or undeclared), acts of war, military duty, civil disorder or
unrest.
Contact us:
For further enquiries, please contact World Nomads Claims USA 1.800.654.1908 (toll free within US) or +1.804.281.5700 (Collect) or email AssistanceGroup@MondialUSA.com
Canadian
Policy Holders
Please note: the following advice was issued on April 30, 2010. Please check back for updates or contact us.
The following information concerns applies to travel insurance policies issued on or before April 23rd, 2010:
Canadian policy holders in Thailand:
Foreign Affairs and International Trade Canada is recommending that travellers “avoid non-essential travel” to certain areas of Bangkok as a result of recent political demonstrations and civil unrest.
The current travel advisory applies only to non-essential travel (that is, there are specific security concerns; travellers should reconsider their need to travel at this time) to certain areas within central Bangkok’s commercial district. Your claim would need to include pre-paid travel expenses to that specific area in order to be considered. Please consult the Canadian government’s travel report for Thailand to see if your travel destination is within these identified areas.
If you have not yet departed, your policy may include coverage for cancellation of your journey. This benefit only applies when a travel advisory warning against non-essential travel to your specific destination has been issued after you book your trip but before you depart.
If necessary, we ask that you please contact our partner, Mondial Assistance immediately to notify us of your need to cancel your travels. It is also recommend you contact your travel agent or travel provider regarding the best option in altering your trip. Some airlines are providing penalty-free options to amend travel arrangements and we also recommend you contact your airline for further details.
If your travel plans do include the specific areas of Thailand that Foreign Affairs recommends cancelling travel to, please submit your travel insurance claim to World Nomads' partner, Mondial Assistance for consideration.
Mondial Assistance will assess your claim under the terms and conditions of your travel insurance policy.
You will need to submit all receipts for any additional accommodation and transport expenses. If you are claiming cancellation expenses you will need to submit all documents showing what your original planned pre-paid arrangements were, along with any receipts and documents showing your new arrangements.
Contact us:
Policy Holders From All Other
Countries
UPDATED: 21 May 2010
Policy holders planning to travel to or in Thailand:
Our insurance partners at ihi BUPA have evaluated the situation in Thailand according to the advice from the Ministry of Foreign Affairs (Denmark) and provides the following advice for World Nomads policy holders regarding your insurance cover:
- Cancellation: Unless, you cannot travel because you or a close family member dies, or becomes seriously ill/injured requiring hospitalisation or medically prescribed as unfit to travel, your World Nomads policy does not provide cover for the events in Thailand under the cancellation provisions. Please contact your airline, tour operator or agent as soon as possible if you have been affected, as in many instances they may offer an alternative, allow rescheduling, offer cancellations without penalties or provide full refunds.
- Evacuation: As the Ministry of Foreign Affairs (Denmark) does not recommend evacuation from Bangkok, your World Nomads travel insurance policy does not cover evacuation at present. Individuals who departed after the Ministry’s recommendation not to travel to Thailand was issued should note that the insurance policy does not cover evacuation if, at some later date, the ministry recommends evacuation. Apart from the above, cover is provided as usual regardless of developments.
- Medical cover for illness and injury is still valid as normal.
Emergency Assistance
For 24/7 assistance contact our Emergency Assistance partners:
Australian & New Zealand Policy Holders - call Specialty Assist on: +44 (0) 20 7902 7405
United States Policy Holders - Contact World Nomads Claims US: 1.800.654.1908 (toll free within US) +1.804.281.5700 (Collect) AssistanceGroup@MondialUSA.com
United Kingdom & Ireland Policy
Holders - Contact Millstream: +44 (0) 845 643 2628 or email
assistance@specialty-group.com OR assistance@mstream.co.uk
Canadian Policy Holders - call Mondial Assistance Information Hotline collect on collect on 1-519-342-4947 or 1-866-759-2892 (free call within Canada or the USA)
All other countries - call iHi Bupa on: +45 33 15 33 00 or emergency@ihi.com
Questions ?
If you have questions about your World Nomads travel insurance policy, please email us using our web form or call our Customer Service team on 1300 787 375 if in Australia or +61 2 8263 0400 while overseas.
Travel Alert: Thailand - Political Instability
This is a very brief overview of the current situation in Bangkok, Thailand. We are keeping an eye on the situation, so come back for regular updates.
*20 April, 2010: Please read the IMPORTANT UPDATE for World Nomads policy holders. Please contact us if you are affected by the situation in Thailand.
What's happening in Thailand:
With the situation changing daily, we suggest you keep checking the most recent news reports and your Government travel advisory. You can get the latest stories from CNN, the BBC and locally in Thailand from the Bangkok Post.
Update
from red24, Global Security Specialists as of May 18, 2010:
"The ensuing civil unrest has also led to extensive
disruptions in central Bangkok with full or partial road closures
currently in effect at the Rama IV, Silom, Sathon, Soi Saladaeng, Henri
Dunant, Petchburi, Ratchadamri, Sarasin, Soi Chidlom, Langsuan,
Ratchawithi, Ratchaprarop and Rang Nam roads. In addition, services on
the Skytrain and underground MRT system remain suspended. It is as yet
unclear as to when services will resume. While the Suvarnabhumi
International Airport remains open for commercial flights, security has
been significantly increased at the facility and airport authorities
have advised travellers to arrive at the airport at least three hours
prior to their flight. Furthermore, a number of foreign diplomatic
missions in Bangkok were closed on 13 May, including the UK and US
embassies, in response to the escalation in tensions. It is unclear at
this stage how long these closures will remain in effect.
On 16 May, due to increasing violence between police and anti-government protesters, which included exchanges of gunfire and the use of various explosive devices, the Thai government declared 17 and 18 May to be public holidays. An 'open firing zone', which allows security officials to fire on suspected belligerents, also remains in place in the Ratchaprarop area of central Bangkok. Others areas currently affected by civil unrest include the Ratchaprasong intersection, Rang Bam Road, Ratchaprarop-Din Daeng intersection, Bon Kai, Wireless Road, Pratunam, Rama IV, the Suan Lum night market and the Lumpini kickboxing stadium.
Bangkok has also witnessed a number of small-scale grenade attacks in recent weeks, which are suspected to be related to the current political situation. These have mostly targeted government buildings and military installations and have for the most part caused minor casualties. However, there have been instances where these attacks have resulted in numerous casualties. On 17 May, two grenades were also thrown at an ATM and a bank in Chiang Mai, with no casualties being reported. However this is the first not the first time an attack of this kind has occurred in the city as a result of the political tensions in Bangkok. It still remains unclear as to who may be behind these attacks, but Thai authorities have blamed the red shirts - a claim denied by the UDD.”
How does this affect travellers?
For World Nomads travel insurance policy holders, please read this important advice.
If you are considering travelling to Thailand, it is important to regularly check the security advice issued by your government travel advisory as they may have recently changed their advice to travel to Thailand.
If you are currently in Thailand, it is also important to check your government travel advisory regularly and register your presence in the city with your home embassy. Red24 also advises to "Avoid discussing the country's political situation, and refrain from wearing bright red or yellow clothing, as this could be misconstrued as indicating support for anti- or pro-government groups respectively."
What is the official Govt Travel Advice?
This data can change frequently, so please check your local Government's travel advisory website. Also, register with your foreign affairs department or Consulate so they can easily find you in the event of an emergency.
UK Govt - Foreign & Commonwealth Office
Canada - Foreign Affairs & International Trade
What should you do?
WorldNomads.com's Insurance Director, Graham Kingaby gives this advice to travellers in Bangkok or thinking of travelling there...
- Avoid all political gatherings or demonstrations;
- Avoid areas in and around government buildings, particularly around Govt House and Parliament and Police HQ;
- Keep an eye on the airline websites if you are travelling through Bangkok to find out about travel disruptions or redirections;
- Advise friends and family of your location via phone, email or on your travel blog, just in case the situation deteriorates.
How will this affect my travel insurance?
We are aware that this is a stressful time for travellers who are directly affected by this event. If you have travel insurance, it is important to refer to your policy wording for important information regarding cover under your policy or contact your Travel Insurance provider for more information or emergency assistance.
For World Nomads policy holders, please read our most recent advice and check your policy wording to ensure you know what is covered (and not covered) or contact us for advice:
Australia & New ZealandFor policies underwritten by Allianz purchased on or before 30 Nov 2009 -
Click
Here for policy wording and contact 1300 729 467 (within Australia), 0800 630 117 (within New Zealand) or +61 7 3305 7499 (reverse
charges while overseas) worldnomads@mondial-assistance.com.au
For polices underwritten by Lloyd's purchased on or after 01 Dec 2009 - Click
Here for policy wording and contact 1300
625 229 (within Australia), 0800
807 717 (within New Zealand) or +61 2 8263 0487 (while overseas) travelclaims@cerberusspecialrisks.com.au
United
Kingdom & Ireland
United Kingdom Customers - Click Here for your policy wording and contact World Nomads Claims UK +44 (0)845 643 2629
Ireland Customers - Click
Here for your policy wording and contact info@csal.co.uk World Nomads Claims Ireland +44
(0)1702 427 202 info@csal.co.uk
United States
United States Customers - Click
Here for policy wording or contact World
Nomads Claims US 1.800.654.1908 (toll free within US)
+1.804.281.5700
(Collect) AssistanceGroup@MondialUSA.com
Canada
Canadian Customers - Click
Here for your policy wording or contact World
Nomads Claims Canada +1 (519) 342 4947 infocanada@worldaccess.com
Other
Countries
Other Country Customers - Click Here for your policy wording or contact World Nomads Claims +45 33 15 33 00 emergency@ihi.com
The WorldNomads.com website will continue to monitor this situation in the SafetyHub blog.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
British Airways Strike - How will it affect my travel insurance?
Unite, the trade union for British Airways (BA) cabin crew, has announced its intention to take strike action between 18 May 2010 and 9 June 2010.
Please refer to the British Airways website for further information regarding flight departures booked between 18 May 2010 and 9 June 2010.
We are hopeful that this proposed strike action will not negatively impact any of our World Nomads insurance customers and wish to remind you to refer to your policy wordings for important information regarding cover under your policy.
To view the policy wording specific to you please sign in to your World Nomads members page here.
If you have forgotten your password please click here.
To contact World Nomads please click here.
For Policies Purchased Before 15 March 2010
We ask that our customers attempt to minimise additional costs in line with the requirements in the Product Disclosure Statement. Where there is provision for claims, please refer to the Product Disclosure Statement for specific coverage information and details of any conditions, exclusions or limitations which may apply.
In the event of a claim being lodged where cover is applicable, you must provide us with written confirmation from British Airways that your flight was cancelled or delayed, confirmation of what your original trip plans were, and itemised accounts for any additional expenses incurred by you. Each claim will need to substantiate that the claimed costs were unavoidable and not reimbursed by British Airways or recovered elsewhere.
For Policies Purchased On or After 15 March 2010
Please note that customers will not be covered for losses incurred as a result of this strike. Costs are only covered when the loss is unforseen and as this industrial action that has been widely reported by the media, customers purchasing a policy after this date would have been aware of the strike.
Should you have any further enquiries or wish to contact our teams in regards to claims, please contact the following
Australia
For policies underwritten by Allianz purchased on or before 30 Nov 2009:
1300 729 467 (within Australia)
+61 7 3305 7499 (reverse charges while overseas)
worldnomads@mondial-assistance.com.au
For polices underwritten by Lloyd's purchased on or after 01 Dec 2009:
1300 625 229 (within Australia)
+61 2 8263 0487 (while overseas)
travelclaims@cerberusspecialrisks.com.au
New Zealand
For policies underwritten by Allianz purchased on or before 30 Nov 2009:
0800 630 117 (within New Zealand)
+61 7 3305 7499 (reverse charges while overseas)
worldnomads@mondial-assistance.com.au
For polices underwritten by Lloyd's purchased on or after 01 Dec 2009:
0800 807 717 (within New Zealand)
+61 2 8263 0487 (while overseas)
travelclaims@cerberusspecialrisks.com.au
United Kingdom & Ireland
World Nomads Claims UK
+44 (0)845 643 2629
info@csal.co.uk
World Nomads Claims Ireland
+44 (0)1702 427 202
info@csal.co.uk
United States
World Nomads Claims US
1.800.654.1908 (toll free within US)
+1.804.281.5700 (Collect)
worldnomads@mondialUSA.com
Canada
World Nomads Claims Canada
+1 (519) 342 4947
nomad.inquiries@mondial-assistance.ca
Other Countries
World Nomads Claims
+45 33 15 33 99
worldnomads@ihi.com
Information regarding the disruption of flights due to Icelandic Volcanic Eruptions - World Nomads Policies
On 15 April 2010, airports across Europe and the United Kingdom grounded flights as a result of the impact of a volcanic ash cloud from Icelandic Volcanic Eruptions. This may cause delays for travellers departing from or flying to affected countries as these volcanoes continue to erupt.
We are aware that this is a stressful time for our members who are directly affected by this event and wish to remind members with travel insurance to refer to your policy wordings for important information regarding cover under your policy.
We suggest that you contact your airline as soon as possible if you have been affected as in many instances travel providers will allow rescheduling and cancellations without penalties or will provide full refunds. Airlines may also be providing accommodation and meals during these delays.
Australia and New Zealand Policies
Hotline: 1300 208 998 or +61 2 8263 0491
For Policies Purchased Before 4.30pm 15 April 2010 AEST
World Nomads Australia and New Zealand policies include cover for the cancellation costs you may incur directly as a result of service disruptions from Icelandic Volcanic Eruptions. These provisions are subject to certain conditions, exclusions and limitations.
Customers must take appropriate action to minimise costs by, for example, contacting airlines, agents and tour operators. In many instances travel providers will allow rescheduling and cancellations without penalties or will provide full refunds. Airlines may also be providing accommodation for delays.
In the event you wish to make a claim, you must provide us with written confirmation from your airline that your flight was cancelled, the specific reason for the cancellation, confirmation of what your original trip plans were and itemised accounts for any cancellation costs incurred by you. Each claim will need to demonstrate that the claimed costs were unavoidable and not reimbursed by your airline or other third party.
For Policies purchased After 4.30pm on 15 April 2010 AEST
Please note that customers will not be covered for losses incurred as a result of disruption from the Icelandic Volcanic Eruptions. Costs are only covered when the loss is unforseen. As the impact of the volcanic ash cloud and ongoing threat of further eruptions has been widely reported by the media, customers purchasing a policy after this date are aware of the potential disruption to airline services.
Extensions Due to Icelandic Volcanic Eruptions
- For volcano related extensions where you can substantiate that the delay was beyond your control the policy will automatically extend until you are able to return back to Australia. Cover will cease under the policy if you choose not to return and extend your trip for any other reason.
Important Note
- We will assess your claim under the terms and conditions of your Product Disclosure Statement (PDS).
- In some circumstances there may be limitations of cover or exclusions that apply to your individual situation that means that we are not able to provide financial assistance.
- You should check your Product Disclosure Statement and any endorsements we have provided to you for full terms and conditions that apply to your policy.
Contact us
Should you have any further enquiries, please contact our Customer Service team on 1300 787 375 if in Australia or +61 2 8263 0400 while overseas or email infoAUS@worldnomads.com or infoNZL@worldnomads.com or our Hotline: 1300 208 998 or +61 2 8263 0491
Great Britain & Ireland
Following the recent flight disruptions as a result of the volcanic ash cloud over UK and Europe we advise our policyholders as follows:
Travel Insurance Policy cover
The majority of our travel policies provide cover against travel delay and trip abandonment due to specified events. Delay or abandonment due to volcanic eruption / volcanic ash contamination is not one of these insured events. We must therefore confirm that claims under your policy for compensation, cancellation or additional accommodation as a result of the flight delays/cancellations are not covered.
However we can confirm the following:
- If you are currently overseas and are unable to return to the UK due to flight disruption caused by the volcanic eruption, your travel insurance will be extended without charge for the extra duration of your stay up to an additional 31 days. In the event that you are expected to be delayed for more than 31 days please contact your issuing agent.
If you require medical assistance please contact our emergency medical service on +44 (0) 20 7183 3751 or email assistance@mstream.co.uk. For all other enquiries please refer to your policy documentation or contact the issuing office.
- If you have rescheduled your trip for a later date your existing policy will be transferred / extended to cover the new dates.
- If you have purchased a single trip policy and your outbound flight is cancelled and you do not travel we will refund your premium.
Cancellation of Your Trip
We would urge you to contact the airline and/or your trip organiser you are travelling with before embarking on any journeys.
- In the event that your flight is cancelled it is anticipated that airlines will make a full refund of your flight cost or offer an alternative flight.
- If you have booked separate arrangements for hotels, accommodation, hire car and other services you should contact the operator. A number of operators have confirmed they will provide full refunds.
- If you have booked a package holiday, these provide separate protection. Operators must refund you the full cost of the holiday or offer an acceptable alternative if trip is cancelled. Often if you are booked on a package trip the tour operator may offer 3 main options;
- deferring the start date of your trip
- transferring to another holiday of the same or similar value, or
- a refund of the cost of the whole holiday.
- If you have booked your trip with a credit card you may be able claim back costs via your card company.
Policy holders currently abroad
You have a contract with the airline to get you to your destination. This means the airline has a responsibility to re-route your journey where possible.
- If a flight within Europe is cancelled or delayed for more than 5 hours the airline is obliged to provide assistance at the airport in terms of meals, refreshments and overnight accommodation if required.
- If you are flying into the European Union from overseas you will also be covered for meals refreshment and overnight accommodation, as long as you are travelling on a European airline.
- The EU rules on assistance apply equally to any journey whether one-way or part of a return ticket, however it should be noted that those with single tickets who miss a return flight with one airline because their outbound flight with another airline is cancelled, may not get a refund for the return flight.
- If you have organised your own return travel or hotel stays you should keep all receipts and apply to the airline for money back on your return. Please note if these costs are deemed ‘unreasonable’ then the airline may not pay.
- Alternative return transport organised by the airlines would be the recommended option as there will be no need to pay out and claim this back.
Further information
Up to date information on the travel disruptions and advice for UK nationals stuck overseas is available on The Foreign and Commonwealth Office website at http://www.fco.gov.uk/en/travel-and-living-abroad/021-Flight-disruption-help/.
United States
World Nomads United States policies purchased prior to April 15, 2010 may include provision for claims due to service disruption as a result of the Icelandic Volcano Eruptions for your trip being canceled or interrupted for more than 24 hours and where a substitute itinerary is not provided by your travel provider. These provisions are subject to certain conditions, exclusions and limitations. Please refer to your Letter of Confirmation and Policy Wording (found in your World Nomads members page) for full details.
Important Note
- If your return travel is delayed for a covered reason, we'll extend your coverage until you can get home.
Contact us
Should you have any further enquiries, please contact:
United States
World Nomads Claims
US
1.800.654.1908
(toll free within US)
+1.804.281.5700
(Collect)
AssistanceGroup@MondialUSA.com
Canada
Updated: April 15, 2010
The volcanic eruption in Iceland has impacted many Mondial Assistance Canada customers travelling to and through several European countries. Please note that many airlines and travel suppliers are offering their customers change fee waivers and may also be providing accommodation and meals during these delays. Please check with your supplier before changing your travel plans or filing an insurance claim.
As of Thursday, April 15, 2010, the volcanic eruption in Iceland is considered a known event.
If you have purchased a travel insurance policy administered by Mondial Assistance Canada prior to April 15th which includes emergency medical benefits, and your trip has been delayed past its original return date due to the volcanic eruption, please refer to the Automatic Extension of Coverage section in your Certificate of Insurance for details on any extensions of coverage that may be available.
If your trip has been affected by the volcanic eruptions and you require assistance, have questions or need to file a claim, please contact Mondial Assistance Canada at 1-866-759-2892, or by calling collect to 1-519-342-4947 if outside North America, and one of our associates will be happy to assist you.
Please review your Letter of Confirmation and Certificate of Insurance/Policy to find out more details about the coverage that you've purchased, and remember to contact your travel provider prior to cancelling your travel arrangements.
Please note that any claims filed related to the volcanic eruptions will be adjudicated according to the terms, conditions and exclusions of the travel insurance policy you purchased.
The above statement only applies to insured persons who are Canadian residents.
As this situation develops, please check this page again for updates.
Other Countries
Important Note
The following information is only applicable if you selected the Premium Cover upgrade (the Non-Medical and Trip Cancellation Option) when you purchased your policy :
World Nomads ihi Bupa policies may include provision for claims due to flight delay and additional expenses incurred as a direct result of the Icelandic Volcano Eruptions.
These provisions are subject to certain conditions, exclusions and limitations. Please refer to your Policy Wording for full details.
Extensions
Where your travel home has been delayed as a direct result of the eruption of the Icelandic Volcano Eyjafjallajokull, your policy will extend automatically until you have rebooked and are able to return home. This extension of policy duration applies to this current situation only.
Contact us
Should you have any further enquiries, please contact our Customer Service team on 1300 787 375 if in Australia or +61 2 8263 0400 while overseas or email infoRTW@worldnomads.com
The World Cup - How to Stay Safe at the Games
Excited, but just a little nervous about your once-in-a-lifetime trip to The World Cup huh? You've might have heard reports that South Africa can be a dangerous place to travel at best of times, let alone when the crowds swell both in their massive numbers and with national pride - potentially it's a combustible situation.
Let's take a look at the overall safety of the World Cup event and also what you, personally, can do to ensure you have a great time watching The Beautiful Game.What's being done to ensure my safety during the World Cup?
The Government has assured the millions of fans who will be coming to watch the 2010 World Cup that they will be safe in South Africa. There are a number of prongs to South Africa’s safety and security plan:
- South Africa will be working closely with international agencies to gather intelligence
- There will be a focus on border security at ports of entry – including South Africa’s land, sea and air borders
- Route security, specifically those leading from airports into the cities, will be a priority
- Police are to divide the host cities into sections, with teams patrolling sections and focusing on FIFA headquarters, hotels, other accommodation establishments, the stadiums, fan parks, restaurants and tourist venues
- State-of-the-art information and communication military technology will be used as well as a fleet of nearly 40 helicopters
- A dedicated force of 41 000 officers will be deployed.
Below is a breakdown of how the 41 000 officers are to be deployed:
* Intelligence: 1 000 officers
* VIP protection: 1 000 officers
* Point of entry protection: 500 officers
* Border security: 2 500 officers
* Route and rail security: 1 126 officers
* City of Cape Town security: 15 000 officers
* Reaction force: 2 000 officers
* Plans to address specific threats: 6 256 officers
* Command and control: 850 officers
* Standby group: 960 officers
* Reservists: 10 000 officers
2010 FIFA World Cup South Africa
Be a responsible traveller - Tips to avoid street crime
- Avoid carrying large sums of cash, carrying cameras or video cameras in plain sight and leaving belongings unattended.
- Try not to walk alone, and take special precautions at lonely lookout points, especially at dusk or after dark.
- Do not allow strangers to assist you in any way at ATMs.
- Street children and beggars may approach you for a handout. Many social workers counsel against giving money to the children as it usually gets handed over to an older person or is used to purchase drugs. If you wish to do good, rather give food, donate your change to a registered charity.
- At night, park in a secure, well-lit area.
- Keep photocopies of all valuable documents in a safe place.
How to avoid falling victim to pickpocketing:
- Use a money pouch or waist bag, which can be concealed under clothing.
- Ensure that all bags and wallets are zipped shut or that the clasp is closed.
- Be aware of your possessions at all times. Keep all bags in front of you, where they can be seen. Do not hang them over a shoulder or on your back. Do not leave bags on the floor and do not hang them over a chair.
- Place your wallet in a front trouser pocket - pickpockets generally avoid targeting these pockets.
Mobile telephones are popular with thieves:
- When not using your phone, place it in a handbag or a pocket – keep it out of sight.
- Use the phone's security lock code.
- Insure your phone
- Don't walk and talk/text - this is an opportunity for a 'snatch and grab' thief.
To report any safety incident, call the following numbers:
- All emergencies from your mobile phone – 112
- All emergencies from a landline – 107
- South African Police Service (SAPS) – 10111
What if I fall ill?
Free primary healthcare (PHC) will be provided for all spectators at official venues, including a script or referral to a health facility if necessary. However, any investigations, procedures or admissions will be paid by the patient.
Dispensing machines will be situated throughout the stadiums for basic drug purchases. Twenty-four-hour pharmacies will be in place for the duration of the event.
According to the FIFA inspection report, South Africa’s health system offers excellent facilities and “There are fully equipped infirmaries with adequate first-aid facilities to meet every need in the stadiums proposed for the 2010 FIFA World Cup."
2010 FIFA World Cup South Africa
So you want to cut loose?
While you may want to cut loose and have a celebratory drink, it's worth considering how getting sozzled can quickly escalate a potentially bad situation to an outright dangerous one.
"Don't get drunk with people you don't know," says Graham Kingaby, director/underwriter and WorldNomads.com travel safety guru. "If you do go out partying, stick with your friends. It can be dangerous to go home alone when you don't know the area very well."
Be wary of accepting alcoholic drinks from strangers, as their intentions may not always be noble.
And finally, be aware of how dehydrating alcohol can be and be sure to also drink a lot of water.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
5 Things I Wish I Knew Before Going to South Africa
Traveling in South Africa is an unparalleled confluence of culture(s), wildlife and entertainment. Ultimately, it’s like nowhere you’ve ever been. The natural geography includes coastal regions with some of the best beachfront and shark watching in the world, as well as world-class safaris and awe-inspiring geologic formations.
Culturally, the country is a most unique blend of African and Colonial cultures, which have seen some of the most engaging and inspiring political reformations of modern times. From the legacy of Nelson Mandela to the upcoming World Cup to the harmonies of Ladysmith Black Mambazo, South Africa is a haven of traveling cultural indulgences.
If South Africa is anything, it is a place to heed the advice of those in the know.
1. Pay attention to your location.
If you see a big, loud, angry-sounding demonstration or mob, turn the other way and keep away, no matter how curious you may be.
- Kent Redding, Preident, Africa Adventure Consultants
Know where you are going - don't wander around. In many parts of the town (in both Cape Town and Johannesburg), the good and bad neighborhoods are often one block away from each other.- Dana Hsiao, SoSauce
2. Don’t be flashy.
Keep jewelry and expensive cloths to a minimum. Don’t flash cash when dealing with street vendors or frankly anytime. (For example) trade your big fancy camera and lenses for a point and shoot pocket model.
- Dan Austin, Director, Austin Lehman Adventures
3. Mobile phone coverage is extensive, and easy to access.
Phones can be hired, or a good 3G-enabled phone and SIM card can be bought at any airport. If you are social-media savvy, you can enhance your holiday experience with real-time updating of all your networks.
- Eleanor Muller, Transfrontier Parks Destinations (TFPD)
4.If you want a rent a car South Africa isn’t the place to get that hot red convertible you’ve always wanted.
Poverty is still a harsh reality in South Africa so get a normal car instead of inviting trouble by being flashy (as well as offensive). If you rent a car, try avoid driving after dark. In recent years, there's been a lot more highway robbery after sunset.
Also, if you are going to self-drive, be aware that South Africans drive on the left-hand side of the road. Fuel stations (called garages) are not self-service. When you drive onto the forecourt an attendant will fill the vehicle. It is customary to tip the attendant about $1 for the service.If you are planning to volunteer in South Africa make sure you are going with a reputable organization. A popular scam has popped up where travelers are approached to help at a needy orphanage, the problem is these kids are made to look extremely poor just to get big donations out of sappy travelers. If you want to volunteer go through an organization that has been doing this for years and has past travelers you can speak to.
- Alexia Nestora, VoluntourismGal
5. Be open-minded.
It’s natural that all guide books and travel websites will need to resort to generalization when offering broad-spectrum advice. You should still be fully prepared to venture off the usual beaten track and really get into all the nooks and crannies of South Africa, feel the rhythm of the people and ‘go local’ whenever possible. You will find them to be warm and delighted to share their corner of Africa with you (as a general rule of course!)
Also, South Africa has a staggering 11 official languages, most of them indigenous to the country. Around 40% of the population speak either isiZulu or isiXhosathough almost everywhere you go you will be able to get by with English which is commonly spoken in all major towns and cities, hotels, banks, and government departments. Another major language is Afrikaans, a derivative of Dutch, which northern Europeans will find surprisingly easy to follow.
Check out this cool site for picking up some of the local language nuances here
- Sarah Graham, African Impact
Most importantly, understand that South Africa is like nowhere you’ve ever been. The famous South African Desmond Tutu described South Africa by saying “We of many cultures, languages and races are become one nation. We are the Rainbow People of God.” In such a diverse country it’s important to remain alert and understand the nuances of the lifestyles, but be sure to keep your head up don’t miss a moment of soaking in a most unique worldly experience.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
Have you been to South Africa? What did you learn what you wish you had known before you went?
Rio de Janeiro floods and landslides: advice for travellers
Overview of the situation
Flash floods and severe landslides killed at least 95 people in Rio de Janeiro's hillside slums (favelas) after heavy rainstorms, according to authorities in Brazil.
Between Monday night and Tuesday afternoon nearly nine inches of rain fell on Rio de Janeiro in less than 24 hours, authorities said.
The mayor, Eduardo Paes, urged slum residents in areas at risk to abandon their hillside homes and told others to stay indoors until the storms had passed.From The Guardian, Wed 7 April, 2010
Issues for travelers
Travelling in Favelas:
Travellers these days are increasingly looking for authenctic local experiences and many travel to the favela slums when visiting Rio de Janeiro. We blogged about Travelling safely in Rio’s favelas in the SafetyHub blog a while back but now, with this recent landslide disaster, there are further safety issues to take into consideration (see section below)
Clean Water:
Widespread flooding often also contaminates clean water supplies - when the sewers fill up, everything just flows out.
Frequent hand washing helps keep germs at bay. (If a traveler becomes unwell within six weeks of returning home and has fever, rash, respiratory illness or any other unusual symptoms, advise a physician of having just returned from a disaster-affected region.)
Drink only bottled, boiled or disinfected water. For more information refer to the CDC website.
Getting out:
Follow all advice from either your medical assistance service
and/or local emergency service team and authorities to move to safe
zones or transport to take you to the airport for evacuation.
Avoiding landslides and mudslides
- If you are in an area prone to landslides and mudslides (i.e. very steep slopes, canyons, high rainfall zones) be aware of any sudden increase or decrease in water level on a stream or creek that might indicate debris flow upstream. A trickle of flowing mud may precede a larger flow.
- Look for tilted trees, telephone poles, fences, or walls, and for new holes or bare spots on hillsides.
- Listen for rumbling sounds that might indicate an approaching landslide or mudflow
More info is available on Landslides on the CDC website.
The WorldNomads SafetyHub Blog has detailed survival tips information for travellers caught up in this or other natural disasters here.Advice for World Nomads Policy Holders
What is happening to me and who do I call?
- It is important to remember that the situation you are in can be extremely stressful.
- Keeping an item of comfort nearby, such as a family photo, favorite music, or religious material, can often offer comfort in such situations.
- Call home and your country's Consulate or Embassy to let them know where you are, if you are alright and if you need any assistance.
- Call the emergency assistance hotlines should you need immediate attention (phone numbers below for WorldNomad's policy holders).
When you get out of there or get back home
If you become unwell within 6 weeks of returning with fever, rash, respiratory illness or any other unusual symptoms seek medical attention and tell them that you were recently in a Disaster affected region.
Emergency Assistance numbers for WorldNomads policy holders
Please have your name, location and phone number ready when you call (and policy number if available)
Australian
and New Zealand travellers (Specialty Assist for policies purchased on
or after 01 Dec 2009):
Email: operations@specialty-assist.com
Telephone:
+44 (0)20 7902 7405
Australian and New Zealand travellers
(Mondial Assistance Australia policies purchased prior to Dec 1, 2009):
Email:
medicalnotes@mondial-assistance.com.au
Telephone: +61 7 3305 7499
(While overseas, reverse charges)
Telephone: 1300 729 467 (Within
Australia)
Telephone: 0800 630 117 (Within New Zealand)
UK
travellers (Specialty Assistance Services):
Email:
assistance@specialty-group.com OR assistance@mstream.co.uk
Telephone:
+44 (0) 845 643 2628
Irish travellers (Specialty Assistance
Services):
Email: assistance@mstream.co.uk
Telephone: +44
(0)20 7902 7403
USA travellers (Access America):
Email:
AssistanceGroup@MondialUSA.com
Telephone: +1-877-257-8108 (toll free
within US)
Telephone: +1-804-281-5789 (Collect)
Canadian
travellers (Mondial Assistance Canada):
Email:
nomad.inquiries@mondial-assistance.ca
Telephone: +1-866-759-2892
toll-free from the U.S., Canada, Puerto Rico and U.S. Virgin Island or
Telephone:
+1-519-342-4947 collect from anywhere else in the world
For
all other travellers (ihi Bupa):
Email: emergency@ihi.com
Telephone:
+45 33 15 33 00 (not toll free))
Read more from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
5 Things I Wish I Knew Before Going to France
If France has anything, it has a reputation. Depending on you who talk to, Paris is either the “City of Light” or something, well, not quite as passionately enthusiastic. Any way you cut it, there’s nowhere in the world quite like it. It’s not leading the pack in regards to Adventure Travel or Voluntourism, but if you’re looking for an unparalleled experience into the arts, food or a general appreciation for quality of life, France is not to be missed.
Unfortunately, we’ve received resounding input to take caution with your personal goods, as pick-pocketing is seemingly moving beyond petty theft to a national pastime., but we still feel privileged to bring you five pieces of Parisian travel advice from those in the know.
Un. Compliment the French
... on the way they look, on the food, on the way they look, on the glass of wine you're drinking, and on the way they look. Otherwise they will curse at you. They love to hear wonderful things about their country.
Conversation Corps , Randy LeGrant
Deux. Don't leave valuables in your rental car
Visiting the countryside: Persons traveling by rental car should always be aware to NOT leave valuables in plain site in any rental car when parking in tourist sites and villages. Aix en Provence, for example, is a must see site but also one of the worst for petty theft by criminals praying on rental cars. The best advice is to just take all valuables from a rental car, don’t leave anything important inside – even if out of site. So, leave luggage at the hotel first before visiting!
Discover France, Loren Siekman
Trois. “The Ring Trick”
As you are walking around, enjoying the sights someone passes you and appears to pick up a gold ring off the floor. They ask if it is yours and say it must be your lucky day as they give you the ring. Only then do they ask you for money, their ‘family’ may also appear at this time to pressure you in to paying. The ‘gold’ ring is nothing more than a piece of brass or copper is totally worthless. You only realize this, of course, once you’ve handed over your cash.
Matador Travel, Matt Scott
Quatre. Say Bonjour!
When in France I wish I had known French. The French typically do not like speaking English, even if they can. Respect this and learn some basic French beforehand.
Travellerspoint, Samuel Daams
Don't forget, you can get a free French Lesson with the WorldNomads French Language Guide - available as an audio file for iPods etc or an App for your iPhone
Cinq. French transport tips
Take the train: it's the safest (not to mention quickest and cheapest) way to travel in France. Services run until very late and are often manned by security guards. We'd think nothing of eating out and getting a train home at midnight - Vive la France!
Footprint Guidebooks, Tristan Rutherford and Kathryn Tomasetti
... Except maybe if you are arriving At Paris Charles de Gaulle Airport...
There are several ways to get into the city, the last choice we would advise is on the RER train. The RER is great for Parisians who know their way around or experienced repeat travelers, but not at all great for arriving tourists from overnight flights. Tired and disoriented tourists are easy targets for baggage theft and pickpockets on that line. If you take it, always keep an eye on luggage at every stop all the way into the city. The suburban stops are most common areas of theft
Discover France, Loren Siekman
And finally, it’s worth knowing that a French national sport is 'Striking'. If you read on the newspapers that French workers are planning a strike, you can trust them. The better advice I can give you is to think that France will be paralyzed during one day and report your activity for another day. One example : if you have to take a train, or a plane, or metro during a strike day, cancel it and take a car (don’t forget that a lot of people will have the same idea).
Tripbod.com, Sally
Well, at least now you’re equipped with a few tidbits of cautionary advice and the ability to count to five in French. In short, the best way to enjoy France is to keep your eyes on its cultural wonders, a croissant in one hand, and your wallet in the other.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
What did you learn in France and wish you knew before you went? Leave us a comment...
Safe water tips to save money, your health and the planet
Water is something most of us take for granted until we step on a plane and head out into the world. Then we suddenly realize that this precious liquid so necessary to sustain life can also cause serious ill health and even worse.
Nothing ruins a good trip like a bout of diarrhoea, nausea, feeling totally exhausted, feverish and in no mood for anything but bed! Water borne illness is one of the leading sources of health problems for travelers, and can have serious immediate consequences and after-effects for months.
Where are you at risk?
High-risk areas include Central America, most of Africa and Asia and the Middle East. Moderate risk areas include Eastern Europe, Russia, South Africa, Argentina, Chile, and the Caribbean. Even developed countries aren't necessarily risk-free.
Basically if you want to be safe, assume the worst and plan accordingly.
Don’t use local tap water without purifying it in some way, even for brushing your teeth or washing fruits and vegetables. And don’t make the mistake of using locally produced ice cubes: Freezing doesn’t kill the germs!
Is bottled water the best option?
Yes and no. It’s easy sure, but it is expensive (worldwide we spend US$100b on bottled water a year!), has serious health issues and huge environmental consequences.
Anyone who has travelled will be well aware of the huge problem or plastic bottles littering the countryside and turning pristine bush and beaches into rubbish tips.
Using just 4 bottles a day, a single traveller is likely to throw away over 50 bottles in just a couple of weeks – not a nice legacy to leave your host country.
The fact is that worldwide, almost 90% of plastic water bottles are not recycled and end up in landfills or worse. And once they’re out there, they stick around affecting habitats of all kinds and killing an alarming number of fish, dolphins, birds and other wildlife.
Then there’s the huge carbon footprint, the toxicity issues, and various other long term environmental timebombs...
So what are the options?
If you can plan to avoid bottled water in your travels, you’ll be doing everyone a favour. Here are some other options that are all cost effective, healthy & environmentally friendly.
For more information
HydroPal - a water bottle with a carbon filter in the lid, costs $20-40 depending on the level of filtration required. The bottles lasts for years, the filters for hundreds of refills. www.hydropal.com
Plastic bottles
http://www.insidethebottle.org/
http://www.pacinst.org/topics/water_and_sustainability/bottled_water/index.htm
Water quality globally
http://wwwnc.cdc.gov/travel/destinations/list.aspx
Thanks to Chris Cranshaw, a seasoned traveller with a real passion for drinking good water and looking after the environment for this story. He’s been working on both issues for 15 years and is proud to have helped tens of thousands of travellers to drink better water already, saving hundreds of thousands of plastic bottles from littering our beautiful planet. Chris is also the founder of Hydropal
What are your thoughts on using purifiers and filters Vs bottled water when you travel?
Typhoid Fever: advice for travellers
This week, a typhoid outbreak in Fiji has been reported. With the pacific islands of Fiji being a very popular travel destination for Round-The-World trippers and family holiday makers, we thought it important to give you a quick overview of the situation and some info about typhoid fever.
The Age.com.au on March 3, 2010 reports that...
"The rapid spread of typhoid fever in Fiji is alarming, according to travel medicine experts. There are 99 people now infected with the disease - 55 contracted typhoid fever over the past week."
What is typhoid?
Typhoid fever, also known as enteric fever is a life threatening illness caused by the bacteria salmonella typhi.
How is it Transmitted?
The organism Salmonella Typhi can only live in humans. People who have been infected with the organism carry it within their intestinal tract and blood stream, and they shed the bacteria in their faeces (stools).
You can get typhoid fever if you consume food or drinks that have been handled by someone who is shedding Salmonella Typhi, or if your water for drinking or washing food has been contaminated with sewage that contains the bacteria. The most common routes of infection are contaminated drinking water, milk and food.
Where is it present?
It’s usually common in most parts of the world, with the exclusion of industrialised regions. So it is therefore more present in developing countries.
How do I avoid Typhoid Fever?
It is quite simple and easy to avoid typhoid fever by following two simple rules:
1. Get Vaccinated
2. Avoid food or drinks that could be at risk
These basic safety suggestions will also help you prevent other diseases like travellers’ diarrhoea, cholera, dysentery and hepatitis A.
- If you're drinking water buy it bottled or bring it to a “rolling boil” for 1 minute.
- Drink beverages without ice unless you know it was made from bottled water.
- Eat food that is thoroughly cooked still hot and steaming.
- Avoid raw vegetables that can’t be peeled, when you eat fruit & vegetables that can be peeled peel them yourself and don’t eat the peelings.
- Remember to wash your hands before eating or peeling things, if running water is unavailable try to always carry an antibacterial hand gel that you can use for this purpose.
- Avoid food and beverages from street vendors it can be hard to keep things clean on the streets, many travellers get sick from eating or drinking things purchased at a street vendor.
A handy catch cry used with regular travellers to developing areas or areas at risk of infection is “Boil it, cook it, peel it or forget it!”
If you are travelling to an area where typhoid is common or an outbreak is present, you should consider vaccination. So visit your GP or travel Dr to discuss vaccination options.
Typhoid vaccination is recommended for all travellers over two years old and should be conducted 2 weeks prior to travel. The vaccine is available both as an injection and orally.
What are the signs & symptoms of typhoid fever?
A person who is suffering from Typhoid fever usually will have a sustained fever that can be as high as 39° to 40° C, can feel weak, suffer from stomach pains, headache, loss of appetite, malaise, muscle pain & dry cough. In some people a rash may develop that is flat and has rose coloured spots. The only way to know if it is Typhoid fever is to have blood or stools tested for the presence of Salmonella Typhi.
What should I do if I think I have Typhoid fever?
You should see a doctor immediately; you can refer to your Travel Insurance Policy Certificate for your medical assistance company's contact numbers and they will help you find a recommended doctor in the area you are in.
Treatment is usually in the form of antibiotic tablets or injections, the three most commonly prescribed are ampicillin, trimethoprim- sulphamethoxazole and ciprofloxacin. People who are given antibiotics usually start to feel better within 2-3 days, and death rarely occurs. People who do not get treatment can continue to have symptoms for weeks to months, up to 20% of these people die from complications of the infection.
Even when your symptoms seem to subside you could still be carrying the bacteria Salmonella Typhi. If so the illness can return, you can still pass the disease on to other people. If you are being treated for Typhoid Fever, please keep taking the prescribed antibiotics for as long as the doctor has asked you to take them, wash your hands with soap & water after going to the toilet, do not prepare or serve food to other people.
Have your doctor perform follow up stool samples and tests to ensure the bacteria are no longer within your system
Travel Immunizations - What You Really Need in South America
No
matter what country you're from and how experienced a traveler you are, the
bottom line is you probably need to get some immunizations before you do any
traveling to developing countries. We asked our adventure friends around the
world what they thought and below are their recommendations for travel to South
America.
Travellers to South and Central America should get the minimum vaccinations recommended by the U.S. Center for Disease Control including:
- Hepatitis A & B
- Typhoid
- Yellow Fever - This vaccine is always a good idea if you will be in the jungle since there are periodic outbreaks and deaths. Some countries require it for entry.
- Rabies - Yes, rabid animals can bite you even in the most cosmopolitan city and, once bitten, you could die unless you received the rabies vaccination in advance.
- Flu Shots - Flu Season in South America begins in June. If you are traveling during the Southern Hemisphere’s winter, you may be exposed to circulating influenza—both seasonal and H1N1.
- Malaria medication might also be recommended depending on the country.
Immunization Tips
Your once in a lifetime trip should not be hampered by bringing home an unwanted souvenir of yellow fever or other malady. With proper preparation, you can maintain your health and remain at ease for traveling any where in South America.
Aswin Kedia from Vacapedia shares his tips of what to consider before getting your all important jabs.
Check Immunization Records Verify your previous immunizations and if they meet the routine requirements for the area(s) you plan to visit. Typically this should include measles and DPT shots. A require a booster shot may be needed if it has been a long duration since your most recent shot.
Visit a medical professional A doctor who specializes in travel medicine can enlighten you about the recommended and required vaccinations needed for a specific country. Recommended vaccinations are not mandatory but required vaccinations are. Your doctor should also be knowledgeable of all recent notifications or health risk warnings issued by the World Health Organization.
Medications Individuals should contemplate taking prescribed medication, such as anti-malaria drugs in order to avoid potential medical problems.
Timing Immunizations recommended and required to prevent unwanted illness need to be injected in advance of your trip. Plan on having your vaccinations completed several weeks before your departure to South America. Some vaccinations require a series of shots such as those used for Hepatitis B.
Considerations Learn as much as possible about the possible health risks and preventions for the country you plan to visit. For detailed information in the different geographical locations of South America, visit the Center for Disease Control and Prevention.
South America Safety Tips
In addition to getting the proper immunizations, Christy Grimste from Educators Overseas offers these tips for staying safe in South America.
Check the water You should assume that local tap water isn't safe to drink, even in the nicest hotel in town and even if someone tells you it is. So, while brushing your teeth is probably ok as long as you don't swallow (ask local expats though, just to be sure), only drink bottled water or purified tap water. To resolve this bring along iodine tables and portable water filters.
Peel your produce Raw, unpeeled fruits and vegetables and sold on the side of the road are also suspect. No matter how beautiful that apple looks, you're better off peeling it first!
Kick the bacteria The first few weeks in any new country will likely bring some stomach discomfort as your digestive system adapts to a level of cleanliness you might not have been used to. For this, an excellent natural remedy is yogurt, whose live active yogurt cultures will help kill off the bad bacteria in your system.
Practice sun safety Even on overcast days, the sun can be stronger that you think. Sunblock and sunglasses are the best protection from harmful effects of UV sun rays.Ward off the mozzies Some locations in South America are notorious for infected mosquitoes. To protect yourself from bites, always wear lightweight long sleeve shirts, long pants and a hat when venturing outdoors. Deet can be purchased in your neighborhood pharmacy and acts as a repellent.
Altitude sickness can range from a simple and annoying headache to a life threatening crisis. Altitude sickness is more common at altitudes of 2500m (8200ft) or more and usually involve a rapid ascent. Very fit hikers, car travel and stepping off a plane are great examples of "rapid ascent" which is considered gaining more than 900m (2970ft) in a single day. The best prevention for altitude sickness s a slow ascent and the best treatment is to descend the mountain immediately. Lastly, remember the golden rule of altitude that states "any illness or headache experienced above 2500m should be considered altitude sickness until proven otherwise". More detailed info on altitude sickness here
Useful Links
Jim Sano at Geographic Expeditions
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
Chile earthquakes: advice for travelers
Just before dawn on Saturday 27th February, an 8.8-magnitude earthquake struck Chile. The epicenter was situated in the Maule region, 300km south of the capital, Santiago.
So far, over 700 deaths have been recorded with fears that this will rise significantly over the coming days. The Earthquake sent waves of more than two metres crashing into the coastline as well as into outlying pacific islands, sparking Tsunami alerts as far as New Zealand, Australia and Japan.
Chilean government agencies and forces are currently working around the clock to restore electricity, supply emergency medical assistance and assess what other support is required before requesting international aid.
Safety tips if you are in an affected area
If you are injured or Sick?
If
you are injured or become ill please seek medical aid and contact your
24-hour Medical Assistance Service. The traveller should recognize that
any functioning
hospitals and clinics will be busy caring for people who have been
injured and/or who are sick.
If you are in a region with no
operating medical facilities please contact your Medical Assistance
Service Immediately.
WorldNomads
policy holders can find these details on their Certificates of
Insurance or see phone numbers at the bottom of this article.
Injuries
The risk of injury is high. Persons who anticipate the need to travel
to disaster area should wear sturdy footwear to protect their feet from
Injury. Tetanus is a potential health threat for cuts and grazes. Any
wound, cut, or animal bites should be immediately cleansed with soap
and clean water. Seek rapid medical review should you become injured.
Wash
your Hands
Wash
your hands often using soap and water to help prevent the spread of
disease. Waterless alcohol-based hand rubs may be used when soap and/or
water are not available and hands are not visibly soiled.
What
can I eat or drink?
Natural
disasters can disrupt water supplies and sewage systems. If bottled
water is not available, water should be boiled or disinfected. For more
information refer to the CDC website
Food
should be carefully chosen to reduce the risk of getting
gastrointestinal illness. Avoid salads, uncooked vegetables and milk
products, such as cheese. Ensure your food is freshly cooked and has
not been sitting around. Food’s that has been cooked and is still hot
or fruit that has been washed in clean water and then peeled by the
traveler personally are safer to eat.
What if I get Diarrhea?
Gastroenteritis
outbreaks
can occur following a disaster. Diarrhea may be accompanied
by a high fever or passing blood in the diarrhea. Replacing lost fluids
by drinking clean water is important or the use of oral rehydration
solutions.
Insects
Bites can be prevented through
combined use of insect repellent and barrier methods such as wearing
long-sleeved shirts and long pants when. Insect Repellent containing
DEET should be used at all times.
Ensure you have been immunized for
Tetanus in the past 5 years.
Safety
Traveller’s
should be careful to avoid downed power lines. Battery-powered
flashlights and lanterns, rather than candles, gas lanterns, or
torches, should be used. Keep your personal belongings especially your
passport and money on your person or in a safe place close to you.
Environmental Hazards
Be
aware of what is happening around you. Following a disaster there will
be rapidly moving water. Lung infections may occur after inhalation of
sea water. Disasters resulting in massive structural damage can also
result in exposure to chemical or biologic contaminants (I.E.
asbestos).
Environmental things to remember
Both hot
and cold extremes in temperature can pose a danger. Heat-related
illness, such as heat stroke, can even be fatal. Remember to wear your
sunglasses, sunscreen and a hat to protect you from the sun. Evenings
can become cold so have a pullover or waterproof jacket available. Keep
you fluid intake up with clean water during the day. Try to keep a dry
change of clothing handy to change into. This will help in keeping you
warm and preventing heat loss.
What is happening to me and who do I call?
It is important to remember that the situation you are in can be extremely stressful.
Keeping an item of comfort nearby, such as a family photo, favorite music, or religious material, can often offer comfort in such situations.
Call home and your country's Consulate or Embassy to let them know where you are, if you are alright and if you need any assistance.
Call
your travel insurance company emergency assistance hotline should
you
need immediate attention (see phone numbers below for WorldNomad's
policy holders)
When you get out of there or get back home
If you become unwell within 6 weeks of returning with fever, rash, respiratory illness or any other unusual symptoms seek medical attention and tell them that you were recently in a Disaster affected region.
Advice for World Nomads Policy Holders
Should you have any concerns or fears, please contact us on the following emergency assistance numbers.
Please have your name, location and phone number ready when you call (and policy number if available)
Australian
and New Zealand travellers (Specialty Assist for policies purchased on
or after 01 Dec 2009):
Email: operations@specialty-assist.com
Telephone:
+44 (0)20 7902 7405
Australian and New Zealand
travellers (Mondial Assistance Australia policies purchased prior to Dec
1, 2009):
Email: medicalnotes@mondial-assistance.com.au
Telephone:
+61 7 3305 7499 (While overseas, reverse charges)
Telephone: 1300
729 467 (Within Australia)
Telephone: 0800 630 117 (Within New
Zealand)
UK travellers (Specialty Assistance Services):
Email:
assistance@specialty-group.com OR assistance@mstream.co.uk
Telephone:
+44 (0) 845 643 2628
Irish travellers (Specialty Assistance
Services):
Email: assistance@mstream.co.uk
Telephone: +44
(0)20 7902 7403
USA travellers (Access America):
Email:
AssistanceGroup@MondialUSA.com
Telephone: +1-877-257-8108 (toll free
within US)
Telephone: +1-804-281-5789 (Collect)
Canadian
travellers (Mondial Assistance Canada):
Email:
nomad.inquiries@mondial-assistance.ca
Telephone: +1-866-759-2892
toll-free from the U.S., Canada, Puerto Rico and U.S. Virgin Island or
Telephone:
+1-519-342-4947 collect from anywhere else in the world
For
all other travellers (ihi Bupa):
Email: emergency@ihi.com
Telephone:
+45 33 15 33 00 (not toll free))
Very Important Note for volunteers.
Please, please only engage in direct travel
to Chile as part of an established charity or organization who can
demonstrate that they have proper logistical and security support.
Many
good hearted people want to rush in and ‘do something’ in the event of a
natural disaster such as the earthquake that has hit Chile. Although
these are very admirable instincts this is often the wrong thing to do.
In
the immediate hours and days following a catastrophe aid agencies,
governments and international organizations enact pre-arranged disaster
plans involving very experienced and specialist staff with full
logistical support. Getting together with a group of friends or just
jetting to an area like this on your own can create even more problems
on the ground for them and it is potentially highly dangerous for you.
What
you can do if you are not a part of one of these organizations?
Many agencies have already established disaster relief funds and requests for essential supplies. Although there is a desire in most of us to get hands-on and help, the money and goods collected by these funds will provide important support in the longer term as the people of Chile affected by this earthquake slowly rebuild their families, homes and businesses.
Read more from the WorldNomads.com Travel Safety Hub. WorldNomads.com - an essential part of every adventurous traveller's journey.
5 Things I Wish I Knew Before Going to Ecuador
Ecuador is the second-smallest country in South America, but nowhere else on earth will you find so much natural diversity. In one day you see the Amazon Basin, volcanoes, cloud forests and the Pacific coast. You can spend your cash shopping at the awesome indigenous market in Otavalo or enjoy some of the world class trekking Ecuador offers (try the Quilatoa Loop).
Some fun facts: Ecuador exports 4.5 million tons of bananas a year, has had nine presidents since 1997 and its residents make a minimum wage of $148/month. Also, did you know that the Panama hat actually came from Ecuador??
Besides for all of the wonderful adventures you can have in Ecuador, as with any place you travel, there are a couple things you’ll need to look out for to stay safe. We’ve asked our friends in the adventure travel industry for their advice so have a read below and then please add in the comments section anything you think we might have missed.
1. When traveling to Ecuador, a thorough evaluation of the traveler’s immunization history is as important whether they are a child, adolescent or an adult. Routine immunizations can protect you while traveling to South America; and may even save your life.
– Jorge Castillo, Passport Health USA
2. Women, dress conservatively if you are bothered by catcalls. It’s still a macho culture. When in Rome, do as the Romans. So avoid miniskirts, spaghetti straps, etc. and no matter how athletic you are, take high altitude precautions seriously. Avoid alcohol, drink lots of water and steer clear of strenuous hikes your first few days.
– Kimberly Haley-Coleman, Globe Aware
3. Don't walk up to the virgin monument in Quito as many people who do get robbed. It's best to take a taxi to the monument for a great city view. Yellow fever has been on the rise in Ecuador, so be sure to vaccinate for this. There is a mustard scam in Ecuador, mostly in Quito. You will be walking down the street and will step on a package of mustard. One of the locals will come to help you clean the mustard off your pants and will also clean you out your wallet.
– Trish Sare, BikeHike Adventures
4. For the Galapagos: Don’t bring anti-malarial medicine. Although there are mosquitoes in Galápagos, none of them are carriers of malaria or dengue fever, so you don’t have to worry about bringing medicine. Parts of mainland Ecuador are risky for malaria and other ailments, so if your trip will take you to other parts of Ecuador, you may want medicine. Make sure you do bring sunscreen. The Galapagos gets very hot and sunny. Sunburn relief gel or ointment. In case you forget to apply the sunscreen. Also consider bringing seasickness medicine or check and see if your cruise has it. A motion sickness medicine called Mareol is available in Galapagos and mainland Ecuador pharmacies. The medical facilities in the Galapagos and pharmacies on Puerto Ayora are decent, if you are close to them. The town’s hospital offers basic medical services, but it is not very modern or well-stocked. The hyperbaric chamber/clinic offers 24-hour care for diving emergencies and serious burns. Dr. Gabriel Idrovo and Dr. Ramiro Lopez specialize in hyperbaric medicine, but they also provide general medical consultations during their regular office hours (9:30-13:30 and 15:30-19:30). Since it is a private facility that counts on only a small percentage of its funding from local scuba-diving operators, they may ask tourists that use the clinic to give a small contribution in addition to the $20-30 consultation fee.
– Carla Torres, Geovisions
5. Do explore the lesser known parks and mountains, but always consult a knowledgeable and credible local guide on trails & conditions, take a compass and not least, tell someone how long you’ll be gone for. Also, the best thing you can pack is a good rain jacket. The weather is very capricious in the mountains and podocarp rainforests.
– Christina Tunnah, World Nomads
Learn some local lingo!
Of course, whenever you’re travelling to a foreign country its always helpful to know a bit o f the local language, Learn Spanish with WorldNomads Spanish Language Guide.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
Share your story! What did you learn in Ecuador and wish you had known before you left?
5 Things I Wish I Knew Before Going to Peru
Few countries in the world compare to Peru’s stunning beauty, cultural patrimony and geographical diversity. With its incredible archeological sites of pre-Colombian civilization, breathtaking mountain ranges, amazing diversity of plant and animal species, beautiful cathedrals and monasteries and unique Andean culture, Peru offers travelers of all styles and interests the journey of a lifetime. From the ruins of Machu Pichu and the jungles of the Amazon to the floating islands of lake Titicaca and the mysterious Nazca Lines, Peru is one the most rewarding countries to travel in the world.
Peru recognizes that tourism plays an important part in its developing economy and has taken great steps in the last few years to change its poor security record. You'll find a lot more police, especially plain clothed officers, in the towns and cities most frequently visited by tourists.
We asked our friends in the travel biz what safety precautions they would tell travelers, have a look below at their replies. If you’ve got some great tips of your own please add them to the comments!
1. From our Twitter friend @cotisgal: Know your Spanish and surroundings, wear modest attire, limit the jewelry and keep $$ hidden & safe.
2. Travel with reputable service providers. On every trip to Peru I hear stories from individuals trusting someone representing themselves a local guide or porter, only to discover the guide and their personal belongings gone when the traveler arrives at their destination. All guides must be licensed in Peru. Guides operating inside protected areas, such as Machu Picchu Sanctuary, must also have a special permit from SERNANP (National Service for Protected Area Management).
Rich Tobin, Conservation VIP
Also, there are many levels of service on the trains; some just for locals, some just for Peruvians, and others for tourists. Most local trains will not let foreigners ride, so don't assume you can catch any train of your choice--even if you offer to pay full tourist price you often will be denied a ticket, possibly leaving you stranded.
3. I have lived and worked intermittently for twenty-seven years in the Cusco region and Peru in general, and I would say that I feel safer now than ever. Terrorist activity is practically non-existent. And in regards to thievery, I think the Peruvian people have worked hard to raise the consciousness that foreign visitors need to have a positive experience in Peru, so that tourism will stay strong and people will want to return. It used to be fairly common that a foreign traveler was pick-pocketed in the market, or had his/her backpack slashed and items removed. Petty theivery is much less than it used to be, and public tourist places seem to go out of their way to make a situation safe and comfortable for visitors. Having said that, there are still common rules that one must be aware of: in particularly crowded local areas (like the market, or bus stations) only carry the money you need at the time, and be "mindful" of your camera. It is easy to tell which taxis are legitimate and which ones are not. If a tourist is aware and does not take risks then he/she should be fine.
In closing, I remember once having a conversation with a US friend who commented, "but...aren't you scared down there?" and I remember feeling slightly angry and defensive, responding: "The Peruvian people are some of the kindest and helpful people I have ever met."
Holly Wissler, Wilderness Travel
4. Plain-clothed “policemen”: Travelers may encounter a plain-clothed Peruvian claiming to be a policeman. While most such individuals are real policemen, some have turned out to be thieves using this ruse to catch travelers off guard and steal from them. When encountering a Peruvian claiming to be a plain-clothed policemen, do not give him any valuable papers, and insist on going straight to the local police station by foot.
GeckoGo.com
5. If, at the end of the day, you are unfortunate enough to be robbed ... just accept it as a travel experience. Make sure that you have good insurance and that you've read the small print before arriving in Peru so you know what is required to make a successful claim. Excluding precious photos, most things can be replaced in Peru. Finally don't let it spoil your holiday and don't suddenly believe that every Peruvian is a thief. The overwhelming majority are kind, honest, hardworking people who detest the thieves probably more than you do – when they get robbed they usually don't have insurance!
Learn some local lingo!
Of course, whenever you’re travelling to a foreign country its always helpful to know a bit o f the local language, Learn Spanish with WorldNomads Spanish Language Guide.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
Getting high when you travel, safely
Getting high when you travel can be quite adventurous, and in fact it may be the main reason why you head to a destination. Travelers should not be afraid of taking things to the next level, but must also remember a few key points on their trip. Altitude sickness can be deadly and a little pre-travel preparation can keep you safe.
Altitude sickness, also called Acute Mountain Sickness (AMS) can really slow down your trip and also be a potential killer. A bit of knowledge and prior to leaving can mean the difference between a very pleasurable and adventurous trip and a headache filled excursion that could potentially end with a medical evacuation from the mountain.
Perhaps the most important tip is to follow the "golden rule of mountain travel": Illness and headache at altitude should be considered altitude sickness until proven otherwise. Basically, if someone is sick at altitude, treat them for altitude sickness first!
How
high is high?
To get a better idea of altitude sickness, a traveler should understand "how high is high?". Altitude is generally divided into the following levels:
High altitude ranges from 1500 to 3000 meters (4950 to 11,500 feet). A traveler headed to the 1500-3000 meter level will typically experience decreased exercise performance and increased breathing rates. Altitude sickness is more common above 2500 meters (8200 feet).
Very high altitude ranges from 3500 to 5500 meters (11,500 to 18,050 feet). Severe altitude sickness is more common at this altitude, as well as hypoxia.
Extreme altitude is above 5500 meters (18,050 feet). Acclimatization to this altitude is impossible and rapid ascent to this altitude is very dangerous.
Travelers headed to high altitude need to also be aware of a few medical terms and conditions that they might encounter themselves or in their traveling companions.
Acute Mountain Sickness/AMS
is the broad term for altitude sickness. Symptoms of AMS include headache (often throbbing, worse when bending over), nausea/vomiting, fatigue and a general feeling of a "hangover".
High Altitude Cerebral Edema (HACE)
is a life threatening emergency that has symptoms of ataxia (walking in a stumbling manner) and changes in mental status such as confusion or lethargy. This is literally swelling of the brain. Symptoms of AMS are also usually present. This is a medical emergency!
High Altitude Pulmonary Edema (HAPE)
is a life threatening emergency with symptoms of cough (wet or dry), difficulty breathing with mild exertion and all the symptoms of AMS. Fluid collects in the patient's lungs. This is a medical emergency!
Treatment of AMS, HACE and HAPE
The definitive treatment for all mountain sickness is descent.
Treatment of high altitude sickness of all kinds centers around prompt recognition of the symptoms and thinking that altitude could be the cause of the illness. First and foremost, upon beginning to feel ill when at altitude, a person should not ascend any higher!
Some experts even advise descending 500-1000 meters for 24 hours to allow the body to acclimatize more slowly. Medical treatment of more severe forms of altitude sickness such as HACE and HAPE should be done by a person skilled in altitude medicine. A traveler who suspects HACE or HAPE should immediately descend to lower altitude and seek advanced medical care. Some medications discussed below may aid in the treatment, but descent is the best medicine.
Portable hyperbaric chambers known as Gamow bags can be used to simulate a lower altitude environment in emergencies and should be used only while preparing to evacuate the patient to a lower level, not as a substitute to descent.
Prevention of AMS
Travelers looking to prevent altitude sickness should try to have a slow and gradual ascent to altitude. Some experts advise not climbing more than 1500-2000 meters in a 24 hour period, when traveling above 2500 meters. This gives the body a chance to acclimatize to the new altitude and an opportunity to observe people for symptoms of AMS. This slow and gradual ascent is easier when travelers are hiking. Modern day travel methods such as car travel and airlines that land in cities such as Lhasa, Tibet and Cusco, Peru can immediately put a traveler at high altitude without much time to acclimatize. A savvy traveler will be already on the look-out for AMS symptoms if traveling to high-attitude without much of a chance to acclimatize.
Given that a slow and gradual ascent is not always possible, a few methods can help adjust the body to the shock of suddenly being at high altitude. Some evidence supports mild exercise the day of arrival such as a short walk, to aid with acclimatization. Heavy exercise the day of arrival could be disastrous.
Avoidance of alcohol or sedatives which can mask the symptoms of AMS should be for the first few days of altitude, as well. Adequate hydration should also be stressed.
Medicine for Altitude
Certain medications can help prevent and even treat AMS. Perhaps the most commonly used medication is called acetazolamide. This medication is used to both prevent and treat symptoms of AMS. Often taken as a 125mg tablet, twice per day, Acetazolamide is very effective at preventing AMS symptoms. This medication has the potential to cause allergic reactions in those people with a history of sulfa allergies and can change the way some foods or drinks taste, especially carbonated beverages. Overall, the medication is very well tolerated and is a viable option for travelers looking to take precautions in preventing AMS. This medicine should be started 24 hours before one ascends and taken while at altitude and for 48 hours after descent.
Dexamethasone is a steroid that can be used as a prophylactic medicine for those people unable to tolerate acetazolamide. This medicine is best used as treatment but is still an option.
Ginko Biloba has received much attention as a possible prophylactic AMS drug but the medical literature is scant. Some research shows promise but acetazolamide is still considered superior.
Lastly, the use of Cocoa leaves or other products that contain this plant material should be discouraged by travelers. While having many other applications, decent prevention of AMS symptoms is not one of them. Perhaps most dangerous is the "false sense of security" that one might have by taking cocoa leaf products and ignoring symptoms of AMS believing they are protected.
Overall, many travelers go to altitude each day and return without problems. Keeping an eye out for symptoms of altitude sickness in yourself and others around you should be second nature. When traveling in the mountains, follow the golden rule of treating any headache or illness at altitude as altitude sickness until proven otherwise. Discuss your travel plans and more importantly your ascent rate with your travel doctor in advance and see if using any prophylactic medications might be right for your trip.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
Have you ever experienced altitude sickness? Share your story.
Machu Picchu Landslides: advice for travelers
Overview of the situation
Thousands of tourists have been stranded on the historical site of Machu Picchu in Peru after torrential rain flooded the area, setting off lethal mudslides that have killed five people.
The heaviest rains in the area in 15 years flooded the area over the weekend and forced the closure of the Inca trail, the tourist trek that follows a path from the town of Cuzco to the Inca sanctuary.
Government and private helicopters are currently flying some to safety but many travellers are still sheltering in Machu Picchu village's train station and the central plaza after hostels ran out of space. More helicopters are promised, but their arrival depends on the weather.
From Times Online, Jan 27,2010
The WorldNomads SafetyHub Blog has detailed survival tips information for travellers caught up in this or other natural disasters here.
Avoiding landslides and mudslides
- If you are in an area prone to landslides and mudslides (i.e. very steep slopes, canyons, high rainfall zones) be aware of any sudden increase or decrease in water level on a stream or creek that might indicate debris flow upstream.A trickle of flowing mud may precede a larger flow.
- Look for tilted trees, telephone poles, fences, or walls, and for new holes or bare spots on hillsides.
- Listen for rumbling sounds that might indicate an approaching landslide or mudflow
Advice for World Nomads Policy Holders
What is happening to me and who do I call?
- It is important to remember that the situation you are in can be extremely stressful.
- Keeping an item of comfort nearby, such as a family photo, favorite music, or religious material, can often offer comfort in such situations.
- Call home and your country's Consulate or Embassy to let them know where you are, if you are alright and if you need any assistance.
- Call the emergency assistance hotlines should you need immediate attention (phone numbers below for WorldNomad's policy holders).
When you get out of there or get back home
If you become unwell within 6 weeks of returning with fever, rash, respiratory illness or any other unusual symptoms seek medical attention and tell them that you were recently in a Disaster affected region.
Emergency Assistance numbers for WorldNomads policy holders
Please have your name, location and phone number ready when you call (and policy number if available)
Australian and New Zealand travellers (Specialty Assist for policies purchased on or after 01 Dec 2009):
Email: operations@specialty-assist.com
Telephone: +44 (0)20 7902 7405
Australian and New Zealand travellers (Mondial Assistance Australia policies purchased prior to Dec 1, 2009):
Email: medicalnotes@mondial-assistance.com.au
Telephone: +61 7 3305 7499 (While overseas, reverse charges)
Telephone: 1300 729 467 (Within Australia)
Telephone: 0800 630 117 (Within New Zealand)
UK travellers (Specialty Assistance Services):
Email: assistance@specialty-group.com OR assistance@mstream.co.uk
Telephone: +44 (0) 845 643 2628
Irish travellers (Specialty Assistance Services):
Email: assistance@mstream.co.uk
Telephone: +44 (0)20 7902 7403
USA travellers (Access America):
Email: AssistanceGroup@MondialUSA.com
Telephone: +1-877-257-8108 (toll free within US)
Telephone: +1-804-281-5789 (Collect)
Canadian travellers (Mondial Assistance Canada):
Email: nomad.inquiries@mondial-assistance.ca
Telephone: +1-866-759-2892 toll-free from the U.S., Canada, Puerto Rico and U.S. Virgin Island or
Telephone: +1-519-342-4947 collect from anywhere else in the world
For all other travellers (ihi Bupa):
Email: emergency@ihi.com
Telephone: +45 33 15 33 00 (not toll free))
Read more from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
When disaster strikes: survival tips for travelers
The recent earthquake in Haiti is a reminder that disasters can occur anywhere at anytime. It's not always possible to 'be prepared' and in those instances, having some knowledge of safety and survival tips could be vital. This article looks at how travelers can safeguard their own health and safety in an earthquake / disaster affected area.
If you have access to a working phone or the internet:
- Make contact with family, friends & your local embassy and let them know that you’re safe.
If you are injured or become ill
- Contact your travel insurance 24-hour medical assistance service as soon as possible, they’ll guide you through what to do next. Follow their advice to the letter.
- If you’re not covered under a travel insurance policy, seek attention at the nearest medical clinic or ask for directions to your nearest embassy.
Beware of the environment:
- Avoid downed power lines and disaster-caused hazards. Use battery-powered flashlights and lanterns, rather than candles, gas lanterns or torches. Following a disaster there may be rapidly moving water that can also carry infections. Disasters resulting in massive structural damage can also result in exposure to chemical or biologic contaminants (i.e asbestos).
- In the case of earthquakes, do not return to your hotel / accommodations, or any building, if they are in any way damaged as aftershocks could cause a collapse.
- Move to the nearest open area (oval, park) away from damaged buildings, trees or roads where powerlines may have fallen.
- If you are in an area prone to landslides and mudslides (i.e. very steep slopes, canyons, high rainfall zones) be aware of any sudden increase or decrease in water level on a stream or creek that might indicate debris flow upstream. A trickle of flowing mud may precede a larger flow. Look for tilted trees, telephone poles, fences, or walls, and for new holes or bare spots on hillsides. Listen for rumbling sounds that might indicate an approaching landslide or mudflow
Keeping Safe:
- Disease can spread very quickly post disaster, so ensure you protect against injuries and infections by wearing sturdy footwear. Tetanus is a potential health threat for cuts and grazes.
- Frequent hand washing helps keep germs at bay. (If a traveler becomes unwell within six weeks of returning home and has fever, rash, respiratory illness or any other unusual symptoms, advise a physician of having just returned from a disaster-affected region.)
- Drink only bottled, boiled or disinfected water. For more information refer to the CDC website (http://www.cdc.gov/).
- In the event of diarrhea, replace lost fluids with clean drinking water or oral rehydration solutions.
- Keep close tabs on personal belongings, passport and money.
Getting out:
- Follow all advice from either your medical assistance service and/or local emergency service team and authorities to move to safe zones or transport to take you to the airport for evacuation.
Chris Noble, General Manager of WorldNomads.com says...
“Being caught in the middle of a natural disaster is both terrifying and confronting, but it’s also the one situation where you need to remain as calm as possible. Help those around you if able, take every precaution to avoid placing yourself at further risk and follow all directions from emergency services”.
Read more from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
Tips - Before Travelling to Ecuador
From sun safety to holding onto your wallet, travel experts weigh in with their tips on preparing for a trip to Ecuador and what you should be aware of while you're there.
Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.
